What to expect
- Sleep Quality
Last 5 reviews
It’s Banff, so as expected, nothing is cheap! The hotel was great for travelling with a dog. The rooms were big and clean and it was nice to have a separate sitting area and kitchenette as we were staying 3 nights. In this time of Covid and most motels shutting down their breakfast buffets, it was nice to have options for a hot sandwich or continental breakfast offered every morning. The hotel was about a 10 minute walk into town and lots of nice areas surrounded it for walking the dog. The on-site Chili’s was also dog friendly, so you can sit out on the patio and enjoy a meal with your dog present. The highlight of our stay was watching the deer eating the flowers right outside the hotel’s front doors one morning.
Good Customer Service
Yes, the beds are small in the double room. . . and hot during the summer. I ask for an upgrade and they were so accommodating to do an upgrade. Close to downtown, friendly and love the free breakfast!
Oh, where do I start with this review? Firstly there's not much parking for the hotel. The customer service is not tbe best. I understand Banff is an in demand destination so most hotels can get away with some things as people need a place to stay. Cleanliness, especially during Covid is abysmal. The cost and the stars of this hotel need to be cohesive as they are charging for 5 star service whilst providing 1 star. The rooms are small and the beds are tiny. There is no extra bedding available for the family suites.
Very good accommodation!
Stayed for a weekend to go hiking. Clean and modern and close enough to downtown to walk. Very quiet! Good service and very friendly. All the amenities. Came with free breakfast in the Chillis attached
Beat all around accommodation!
We actually stayed at The Fox Hotel in April 2018 but I forgot to leave a review! It was such a memorable experience so even over 2 years later I still wanted to leave a review. We were driving across Canada and this was by far the best, all around accommodation and would highly recommend. The rooms are like a full home away from home with everything you need and beautiful, rustic finishings. The location can’t be beat, the hot tub is great, breakfast was a 10/10 and the price was exceptionally reasonable. As we had a very limited time to spend in Banff, the staff at the front desk was beyond helpful in helping us plan the best way to spend our time. We had such a great time and do hope to return one day soon!
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