Guest reviews Raffles Hotel Le Royal, Phnom Penh

by emiljowello

Raffles Hotel (Top Notch Accomodation)

I've always stayed in this hotel everytime I visit Phnom Penh and they always provided TOP NOTCH ACCOMMODATION! Near the Exchange Square Mall, Night Market and Watt Phnom Heritage Park. This hotel has awesome breakfast selections.

by sandykaye333 Phnom Penh, Cambodia

A very special staycation

I booked a couple nights as a solo birthday treat for myself - needed to relax and unwind. I cannot praise this hotel and their lovely staff for going the extra mile in giving me exactly what I needed. The property is simply beautiful but the unobtrusive, pollite and kind service staff made it very special indeed. Although I had not mentioned it was my birthday, they staff must have noticed on check-in and a cake, along with a framed picture of the property, signed by all staff members was delivered to my room. The cleaning staff noticed I had some issues with the coffee maker and so they took the time to explain what I was doing wrong. A dozen red roses in the room, a personalised welcome note, along with a lovely chocolate tray. In addition, I was VERY impressed with the reduction of single use plastics in the room. Glass water bottles, only cans and glass in the mini fridge, no bin liners and reduced plastics in the amenities. KUDOS to them for these efforts! I would heartily recommend Raffles to anyone who needs a relaxing break from the daily grind....

by Jonathan N Ko Samui, Thailand

Beautiful elegant hotel

Serene and stately sums up this hotel where staff and ambiance are first class. Sadly I will not return to this hotel till their policy on music in some public areas has changed. A leisurely breakfast was marred by terrible loud jazz singing and screeching. I asked two staff to turn it down which they did at last as I was about to leave. I do wonder who dictates this policy and was told by the front desk that this was decided by Accor Hotels. Anyway a most enjoyable stay apart from that and when they have agreed not to play loud jazz with my breakfast, I will return.

by Giuseppe D Male

A time machine

Beautiful , a jump in a bygone era. I really could imagine the french colonial ladies having high tea while their husbands played pool and smoked cigars in the men’s bar. Bravo to whomever did the restoration

by 5113 Berkshire, England

Beautiful property

This is an oasis of calm in the middle of the busy city. The beautiful buildings make it seem as if you are going back to a more gracious time. From the moment we arrived, all the staff went out of their way to make us feel welcome. Our room was very comfortable and had everything we needed for our stay. We had a few issues during our visit but these were quickly and willingly resolved. Breakfast was very good and we enjoyed our visits to the Elephant Bar, again very atmospheric. Thank you to everyone who made our stay so enjoyable.