What to expect
- Sleep Quality
Last 5 reviews
Needs urgent maintenance
Stayed 4 nights at this hotel just before Christmas. Positives - 1 -The receptionists are great and very helpful 2 - breakfast is amazing 3 - Location is great 4 - Views from the swimming pool (top floor) are breathtaking Negatives - 1 - requires urgent TLC and maintenance. Don't understand why they did not do this during the lockdown in Brazil 2 - Out of the 3 lifts only 2 were working. And I was told that the one that was not working hadn't been working for a few months, So not possible to keep the safe distance as there were always queues for the lifts and were most of the time packed. 3 - One of the days they missed cleaning our room which wasn't great. As I said, the staff is very good and helpful but if management does not do their bit with maintenance it is a shame.
I had a great experience at the hotel. Great location. Good service. Clean facilities. Kind staff. I don’t have any complains about it. Good price-quality compared to other hotels in the neigbourhood.
Pessoal super atencioso, buscando resolver logo os pequenos problemas
The people in the hotel is very nice. The reception personnel is excepcional. They always try to attend you, all you need. The view of my room was fantastic.I had only a problem with the air conditioning, solved next day in the morning with specialized personal
I was very well attended by Lucaswas very kind, and attentive all the very friendly,attentive staff, comfortable rooms, hot shower, excellent cleanin confortable bed linen, I would stay again. thank you
This is not a good hotel. The view is nice but in the room: the air conditioning is weak, does not make colder than 25 Celsius. There is hardly any water from the tap, the toilet flushing is also bad, the shower is good though. On Friday and Saturday they have a party on the rooftop 13th floor until 1am. It's good for those who go there but I heard the bass 4 floors below and could not sleep. Windows are not soundproof, just normal bad windows. They should make a warning before booking that they have a party on the rooftop. For me this was bad experience. They should also use 'dont disturb' and 'make the room' signs.
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