What to expect
- Sleep Quality
Last 5 reviews
a disaster stay away...
worst of the worst ever. a tourist trap, stay a way, i wrote my review already, everything in this hotel was orrible, bad room bad staff, bad service bad food bad reception, un rendly staff, expensive, worst amenity
Nice Place but bad maintenance
No Staff passion ! Breakfast good but small Swimming pool dirty Gym maintenance bad Service bad I asked to book a restaurant and once got to the restaurant discovered that no body made a reservation! I went twice to recommend that! Wifi sucks in all hotel
poor lacklustre hotel with terrible public areas and poor service. avoid this hotel and book the fasano. Management and staff alike do not care about proviiding good service. we would not return. the hotel needs a full refurb to bring it up to 3* standards
High hopes - turned out to be decrepit hotel
I really wanted to give the hotel a chance but the reviews written all turned out to be true. Check in took hours to check in - everyone was told the system was down. I asked a staff member if this was true, to which they replied that was a lie. The floors are peeling up, the walls are cracked, the door jambs are separated from their respective walls. The building is decrepit, sad as it has huge potential.
Dissapointment! Mold everywhere
I stayed in this hotel on my last day in Brazil. It look good in pictures but the hotel is in very poor condition. My room was ok but the bathroom was full of mold everywhere and dirty. I was very dissapointed! The terrace is pretty, but it could be a lot better is they replace the old furniture and have some maintenance. It looks like a hotel from the 70s that was never updated. I spend 11 days in Brazil and stayed in 4 different hotels, all beautiful! We had great experiences, but this one was a real dissapointment.
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