What to expect
- Sleep Quality
Last 5 reviews
On one hand amazing but a slight negative undertone
I want to firstly say, this hotel is beautiful, MOST of the staff are excellent and everything was clean etc. On one hand I loved this hotel so so much so I feel a bit sad that it was let down by a few points. However one thing that left a bit of a bad taste in our mouths were a handful of the staff, these were the older gentleman and women who worked in the restaurant. We are a younger couple (late 20’s) and it sometimes seemed as though they thought we’d won the holiday in a competition or something (as a lot of their clients are older). Their manner could come across as a little bit rude and dismissive, constantly ask our room name (once all 3 of them within 5 minutes! Even though we’d been seated!). There was also an instance with one lady who was extremely short and rude with us and insisted on NOT taking our food order with our drinks order although we let them know were in a bit of a rush that I found bizarre and was pretty rude about it, I don’t remember her name it was something double barrelled. All in all this handful of staff sort of made us feel a bit uncomfortable! The ladies and gent on reception were excellent and the young boys in the bar, restaurant and round the pool/beach loungers were really brilliant. I would come again, but I do think this is something the hotel needs to work on!
One of the best holidays ever, great hotel
Family run by the second generation of the O'Hara family. Very warm, friendly service, exceptionally tasteful decor, plenty of eye for detail, beautifully landscaped gardens. Of all the places we have visited in Barbados this is the best (20 years experience). The staff were all exceptionally friendly, and very happy (a good sign of good managers and nice people). Rooms are spacious, spread out across the property, and grouped to give maximum privacy. Food is very good, from buffet breakfast, informal lunch (will provide snacks and drinks on the beach too), to the dinners. Monday is a Bajan buffet, and Thursday a BBQ both offered great local and international dishes. Management host a cocktail party every Monday evening. Many people go back year after year, and you can understand why.
Stunning location, beautiful room - shame we were not member of ‘The Club’ !
We spent a few days in a luxury room. The room was superb! Large bed and bathroom with a beautiful view from the balcony on which we had our own comfortable sun beds. Location and beach couldn’t be bettered. Lovely restaurant but the service was a bit confusing with so many different people serving you. Food was very good but not outstanding. This was our first visit and as other guest have mentioned, you can feel a bit of and outsider as there are so many repeat guests who do appear to get preferential treatment. We asked if we could reserve a table for the evening and we were told if you are staying in the hotel you are guaranteed a table but can’t reserve one. However, we noticed that some tables were actually reserved for guest!!? We enjoyed our stay and couldn’t quite put our finger on it, but you can feel like it’s your first day in a well established club!!
Mouse in the house
Took friends for drinks. Sitting by the bar. Chatting. Looking to have a good time. Then a large mouse/rat runs out right in front of us. The women keep calm. We pay and leave. Now the wife won't go back because she says she doesn't feel comfortable and is the place clean?
Stayed for 10 days as first time guests and from the second we arrived until the second we left, absolutely loved Coral Reef Club and everything and everyone involved with the establishment. Lovely friendly greeting, immaculate room set in a beautiful garden location. Personally, we found every single member of staff we came across, to be friendly and the desk team were always happy to help us. We booked on a bed and breakfast basis, food and service never an issue. Dined in the restaurant on a couple of the themed evenings and, again, cannot fault food and service. Never had a problem finding a sunbed and the beach butlers are always on hand for you (specials thanks to Anthony, Carlos and John). We have been lucky to have travelled to some pretty special places outside of Europe & Coral Reef Club is now at the top and we cannot wait to become repeat guests, already requested dates for next time.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.