What to expect
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Last 5 reviews
The meaning of 'Paradise!'
Where to start! Aside from the wonderful communication with the reservations team when I made my booking, my first impression when I was welcomed by lovely Jero with a nice and refreshing cocktail overlooking the hill/jungle, was that I was absolutely immersed in a paradise movie. The smell, exotic birds and perfect location made it so dreamy. Our villa with a private pool accessible from our doorstep and beautiful surroundings, just complement the genuine and empathetic hospitality from the staff. Their dedication, knowledge and care made it all perfect. Me and my partner had an in-room massage that was so good, with the knowledgeable therapists taking the time to explain clearly the different essential oils and methods we could use. But I'd say the 'cherry on the cake' is the Aperitif restaurant which just has an impeccable fine dining experience. The care and detail put into our evening blew us away. Just when we thought we were ending our meal, we were invited to enjoy petit fours in the bar, served by our selection from their exquisite sweet trolley. We got chatting to a couple at the bar who came from the other side of Bali to experience a meal there - and I can completely understand why they did that! The whole week was literally magical! I dream of returning.
Whilst I have not had the pleasure of fulfilling our planned stay on 23 May 2020 for a week due to COVID-19 I felt I had to write to say what a top class hotel Viceroy are. They actually emailed me and asked if I would like a refund!! As we are unable to travel in 2021 I was very grateful for this offer and certainly hope to stay with extended family in 2022. Well done Viceroy you offer a first class customer service - and we will definitely be booking with you when we plan a trip to Ubud in 2022 - thank you.
An absolute dream...
I've been to Bali 4 times in the last year and stayed at many beautiful places but this was BY FAR my favorite... and that says a lot. The resort is absolutely STUNNING. I loved the Infiniti pool hanging over the depths of the Ubud jungle... it was simply magic. We had also had our own private pool villa which was an absolute DREAM. The service was also exceptional and we really enjoyed the restaurant. Overall, our stay gets an A+++. I will most definitely be coming back here and I cannot wait until I get to.
Best hotel during our honeymoon
This hotel is just a “ wooow” for honeymooners Location is perfect as its not so far from ubud center by car . The room is so comfortable as its designed in a way that you will love it . The private pool with the room is amazing and it can be heated ! As you can ask the team to do so. I really was so upset to leave that place . We got married in the time of corona before they stopped all weddings in our country and we were the last day of weddings so we were so stressed and nothing released stress as this hotel did. Staff is so kind and lovely . I highly recommend couples to experience it .
Bucket List Dream Come True - An Experience You'll Never Forget!!
Viceroy Bali is absolutely stunning!! The resort is a secluded paradise, yet it's only 5 minutes away from all of the major Ubud attractions via the resort's complimentary shuttle. Upon arrival at Viceroy's beautiful open lobby, you are presented with a warm towel and a welcome drink. From that point forward, you are treated like a celebrity! I travel internationally for a living and stay in 25-30 luxury hotels/year... I don't think I've ever been to a hotel where the entire staff knew my name before I even introduced myself! This is the kind of service you can expect at Viceroy Bali! We stayed in their Deluxe Terrance Villa which was an absolute dream! Imagine waking up every morning, tossing on a robe and slippers, and sipping a coffee by your private infinity pool while you watch the fog rise from the jungle. No words. While at the resort we also tried their luxury restaurant (Aperitif) which was an experience in itself! We had an unbelievable 8-course meal with wine pairings and, just when we thought it was over, they took us to a swanky bar for dessert, after-dinner drinks, and a game of pool. Seriously, I can't say enough wonderful things about Viceroy Bali! They made my bucket list dream come true!
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