What to expect
- Sleep Quality
Last 5 reviews
We are from Sydney and love coming to Alila Uluwatu for a little rest and relaxation. The hotel is very well executed from the staff, to amenities and food and beverage. I would highly recommend it for a perfect romantic getaway.
This place was incredible
My wife and I went for our honeymoon. Could not be happier with our choice. Everything form the food, the room and the amenities were amazing. We definitely plan to go back as soon as we can get back to Bali.
If I could give them 100 stars, I would !
My husband and I have become members of Hyatt Hotel group and we are huge fans of Alila hotels! So far, we have been to quite a few of them and they are all great properties and well trained staff. This Alila Uluwatu went way above expectations with not only the property itself but also the service. Literally, every single employee here had exceeded the excellence of service! I mean, EVERONE !!! The fact is that the GM, Hemal was always visible to the guests. He's been here for 4 years and it shows his dedication and commitment to this property. We were here for 3 nights and did not go anywhere else but staying at the pool side and our pool villa. Why would you go anywhere?? The view from there is extraordinary and the attendants will even set up the towels on the comfortable chairs..(thank you Dekdi!!) They bring cold water bottles , sun screen and face mist in the basket which also has the charging port. Such a thoughtful touch. Then, they come around to give you sorbet to cool off! You can order drinks and food from 2 restaurants they have (western and local food) . What I liked about it is that they don't push you to order things. They have a few cabanas that you can use which is first come, first serve if you don't want the full sun. And let me tell you about the room. I don't think you can go wrong with any of the room villas! It is a stunning pool villa, a huge room with 2 shower rooms(one outside and the other inside) and a tub. They even have a yoga mat for me to use! The laundry box is there if you want things washed snd pressed. You just drop them into the box by morning and they were back by the same evening! 2 sinks far apart (one is for her and the other for him. They have shampoo, conditioner and soap in "for him" and "for her" bottles. They also have a beach basket with sarongs to use during stay and hats as well. Everything was well thought out.. 😌 if your room is high up and far from the front area, buggys are available. They were always standing by for us! We had some fruit and snacks in the room to enjoy and a little tray of canapés were also delivered in the afternoon 👌 on the last day, when we got back to the room, there were gifts on the bed. The lava rock bracelets! We were just amazed by every little thing that they did for us. Again, everyone knew our names and the room number! I wonder if they have our pictures in the back office to study... 😁 I can't even find one thing that wasn't done right. We can let go small mistakes and maybe some missing touch at hotels we have stayed but I am telling you, this hotel had none of that. They were so well trained, sincere, knowledgeable of all the products and everyone engaged with us. Granted, it wasn't fully occupied. But I am confident that they have the ability to provide the same exact service to all the guests! Wow.. did I forget anything? Oh, their spa was incredible too! Starting from the foot cleansing with real lemongrass and limes! I think the price was reasonable for the treatment you get. I set up the alarm to join the complimentary yoga class for 1 hour at a beautiful cabana at 7:30 am. If you have whatsapp(which you should outside of the states, that's the easiest way to communicate) You can talk to the receptionist and ask for any assistance. They will answer it right away. I met really nice staff who were there during pandemic and went through some tough time but still continued to work there. It's that good. Special thanks to Gede, January and Dodi for taking us on the buggy! The spa manager, Jeckie and Wari(sorry, if I got it wrong..) . The restaurant and pool staff, Dekdi, Agung, Madee, Andika, Trisna, Trappi, Ari and Sugi.. Thank you so so much for your great service and hospitality! Also , all the house keeping team! We miss you all very much already... Going back there is a "must" !
Amazing stay for couples
This is one of the best resort stays Ive been on. The view is spectacular, the staff was very helpful and attentive. The food is great and not overpriced. The only thing people should know is that laundry service is not included, so you need to ask the staff before using it. In all, I would definitely come back to Alila again. Bali is a wonderful place to visit.
"Alila" means Surprise! And they live up their name. The service was really full of pleasant surprises and everyone was really genuinely and warmly welcome us and happy to have us there. We were also pampered with so many thoughtful gifts in our villa! Kudos to Rai Wiguna, Wayan Armawa & Hendra Ariawan for making our wedding unforgettable and Alila-MAZING!! Can't wait to staying again there! We love you, AVU Family!
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