What to expect
- Sleep Quality
Last 5 reviews
Excellent Across the Board - One of the Best!
Am a frequent visitor in Bali, have stayed at most of the top-ranked hotels. This was my first time at Alilia. In short, Alila exceeded my expectations in every way (service, location, hardware, food, ambience, facilities). Highly recommended. Highlights: - Location and design mesmerizing. - Service was particularly consistent and outstanding. - Team was happy, well trained, authentic. - Special recognition to Dewi for such high quality and attentive service, Dewa the buggy driver, Wira and Kadek with the restaurants. They were shining and really went out of the way to deliver such a memorable experience - Appreciated the hospitality and leadership of Hemal, the GM - The grounds are expansive and lush. - Vista is unforgettable, with the deep ocean and the stunning design elements
BOOKED CLIFF EDGE 3 BR VILLA AND GET HILLSIDE 3BR VILLA
I was booked for my customers 10-13 Dec 2020 (3 nights) at 3BR Cliff Edge Villa at Alila Uluwatu Bali. But very sad around 5pm the arrived at ur resort on Dec 12 and ur staff just bring them to Hillside 3BR and said that they just *upgrading* their villa And my customer just checked on alila uluwatu website and found that hillside villa is smaller and cheaper than cliff edge villa. But so embrassing that 3 of ur staffs that i called that night cant explain to me the difference about hillside & cliff edge. Yes ur staff offered free dinner and refund 1 night to my customer and theirs accepted. But still ending with unhappy & unsatisfied customers . Long the way the drove from Surabaya to stayed at the Cliff Edge Villa that they were dreaming for and ending with a very big missed. This is seriously a big problem and i just regret why ur staff had to be lied. If this is happen at 3 or 4 stars hotels . We still have consideration but this happened at one of the massive resort
Best honeymoon stay
My husband and I had a great stay in Alila for our honeymoon. Their services are excellent and all staff are very friendly. Room is very well-maintained and clean. We really enjoyed and loved our stay here.
Love the architecture and the villas view. Love the staff who very helpful and friendly. Love the food taste and the restaurant ambience. The room so amazing, very clean and comfy. It's nice to have private pool on our room. We love the romantic dinner experience with lots of candles, great view and the sound of the sea, and great food also. We will comeback someday.
Heavenlike stay in the middle of no where. We book 1BR villa and request for honeymoon touch, they gave us 3BR Villa for free. So we get so HUGE private pool, living room, bigger cabana, ocean cliff view, and so much more upgrade. Once you are here, you dont want to go out. Their spa is awesome and we got 1hour free. Their amenities is ownmade, so many variety, and smell really good, I even brought some back home because the staff offered to keep more. Food of course expensive but taste really good. You need to take 600steps stairs to access the beach, so tiring, but the beach is so beautiful. THe problem here is many monkeys and they invaded my villa because attracted to the leftover food in the bin, then they bombed the villa. But the staff directly clean the mess straightaway and gave us a set of complimentary dessert to compensate. so nice!
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.