What to expect
- Sleep Quality
Last 5 reviews
im not sure why ppl continue to complain on these reviews about this place... ie- the staff are rude, rooms are old, bed sucks, room service sucks, problem with getting water and towels.... idk if everyone is just stuck up rich buttholes that are used to getting gods treatment or what but this is my 4th time back and i have ZERO COMPLAINTS. everything was perfect from check in to check out. room was cleaned quickly, bottles of water (up to 4) were on time every day... slept like a baby.. room was clean..staff were awesome and full of energy and super helpful when you have questions. only dislike was the dumb 15% mandatory tip and 12% vat per purchase but 85% of the islands good are imported so just suck it up. will def be back.
expensive but worth the difference with different hotels in atlantis
This was our first trip to Atlantis and initially i had booked the beach towers but because of so so reviews we switched to the cove which is more expensive. Looking back it was the right decision. The staff here is very attentive and the rooms and views are amazing. On our way back, in the airport we met an older couple who stayed at Beach towers who said only 1 elevator was working and they had to climb many stories to get to their room with luggage. When we went inside the Royal towers, you notice the smokey smell from adjacent casino which is also not good so i am glad we did not stay there as well. To save cost you can do all the activities in 2 days. If you are planning to attend the Junkanoo parade then Hilton Nassau would be a better location for one night. The beach at the cove is nice and it is soft sand with no rocks so we did not need our water shoes. Also no one is harassing you to buy things which was a pleasant surprise! Nobu was a good restaurant and we would go back. We had breakfast one day in Mosaic but did not see any fresh juices or exotic fruits such a papaya or mango which is found on the island. Atlantis could also use a juice bar which would be very popular for those of us who want a health conscious meal. There is also no specific vegetarian restaurant as well which is needed. Going back home, I would recommend coming 3 hours earlier to the airport as there were long lines for checkin, security and US immigration. Have fun on your trip!!
The hotel is beautiful! The ambience, views, everything! The employees are very friendly. It is expensive though. The shops are nice...there are always beautiful swimsuits and cover ups, sandals, jewelry and bags but be prepared to spend A LOT! The pool is adults only. Obadiah (a pool attendant) has been very accommodating and good to our family over the years. His work ethic is outstanding! The music played is always good and the crowd is always fun. It is cashless so everything you order to eat or drink is charged to your room. The food is really good and the portions are big.
Not for me - too busy and poor service
The Cove lobby areas are very nice, especially at night. I can’t say much else that is positive - the facility is just so big and everything is a hassle. There is very little emphasis on guests, you wait in line for everything - to get a dreaded wristband, for a towel, for breakfast, to speak to a staff member etc. The workers are all friendly but have no training or direction whatsoever. Hotel lost power one night and staff did absolutely nothing to help guests. This is a management issues. The pools are tired most outdoor loungers and dining areas are well worn and dirty. Yuck. Restaurants are all overpriced but people must know that going in. It is clearly a very popular hotel, but not for me at all.
This was one of the best vacations I’ve ever had! I really enjoyed my time and there was so much to do. You could really get lost in Atlantis for sure, in a good way. I had a lot of fun traveling through the cove and the DIG. There are so many intimate spots where you can just relax and enjoy yourself. The staff was amazing the accommodations were amazing as well. We had The wonderful pleasure of working with a car service named “Jermaine’s Taxi and Tours” that took us to and from the airport and even in the city at a wonderful price! I highly recommend them and our wonderful driver Shavanda. If you’re thinking about staying here, do it!
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