What to expect
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Last 5 reviews
A Great Time!
This was our first trip after our Covid vaccine and were we ready to travel. Thus we choose Sandals Emerald Bay as we have been there before and knew that the service was amazing. We were thrilled to see the numerous safety covid procedures in place. Jermey and his team did an outstanding job in giving us the confidence from dawn to dust, to enjoy ourselves and have a great time. The staff were masked at all times and the guests wore their masks when required. On site Covid test with quick results. The food was, as usual, top notch, and all the Chef’s went above and beyond to work with my special diet. From the ground keepers to management everyone was so happy to see guests and made every day special. The best kept secret are the crepes at Cafe de Paris, right next to Pizza. The beach is the best of all Sandals resorts and the walk to Mama Bahamas is worth the steps. We made so many memories and had so many wonderful moments. This Sandals is our favorite and we have visited many. Don’t forget to support the Sandals Foundation which works one on one with the Exuma community and schools. Your donations will stay on the island and mean so much. The Covid was really financial difficult for so many ( no visitors for many months) and you can make a real difference. For those who have been given much, much is expected. I like to think that their is kindness in everyone and when you can see your donations at work ( when you return) you will open your heart. Donations can be left at the reception desk in lobby. From the bottom of my heart, thank you.
Awesome Beach, Great Butlers
I’m going to break this down into the Great/Good things of our trip and finish with some recommendations. This was our 3rd trip to Emerald Bay and our 9th Sandals trip. We were there for Reunion Week 2 April – 9 April. We are coming back again just not on reunion week. Our vacation overall was Great. We had the best butler team we have ever had. Arielle, Ekron and Roubin really made our vacation special and went above and beyond what we normally expect. At the Main Pool, Tevin, made us feel at home, remembered our names from day 1 and was just fun to be around. Thank You, Thank You, Thank You to these 4 outstanding individuals. Emerald Bay is still the most beautiful resort in the Sandals chain. The grounds are perfectly maintained and so nice. The beach is amazing, we love walking the beach and the back 9 of the golf course. The food at the French and Italian restaurants was superb and I’m a Chef and hard to impress. We always enjoy the Pub and Jerk Shack (love the spices here), Barefoot was good too. We had reservations at Kimono’s but cancelled because we were so stuffed from our off-resort straw market tour and ate at Santana’s on Little Exuma. A must do again for our next trip. Dr K was our driver and Jonnelle was the Sandals rep. Both local and gave us some great insight and information on the island. Great job! Safety: I never saw a Sandals employee without a mask and the resort was constantly being cleaned and disinfected. A+++ to the Resort here. Needs Improvement (Hope the Management team reads) First, I fully understand COVID protocols and that the resort was only at 48% occupancy, so I was not expecting pre-Covid Sandals. Reunion Week: Probably the worst reunion week events we’ve been to. Pool entertainment was boring and horrible. Music bad, poor interaction with the guest. Get off the tower and come poolside. You can still keep your distance, but it is still more personal, and you would get more guest participation. Not sure the pool crew knew it was Reunion week and had a theme. Same tired trivia on Sunday and Tuesday. The Reunion Week Dinner should not have been done is the Italian Restaurant… Bad set up for that event and even worse acoustics. We couldn’t hear a thing. Butler Ride: Understanding Covid protocols and nothing happening out on the golf course, but I would recommend to do the butler ride. Have beer and wine (no food) at the end of the ride in the courtyard in front of the resort shop, photo shop and spa. Those shops could set up table and sell their services while guest have drink. Just a thought Bahama Bay: Need some attention here. We ate lunch there once and it wasn’t that good. We heard the same thing from other guests we met. Mattress didn't fit the bed frame... Check out room 9107. Still comfortable.
Beautiful Bahamian Staff
Sandals Emerald Bay has the friendliest staff of all the Sandals we have been to! Each employee will greet you with a smile and hello all day long. They are warm, friendly, and beautiful people! Emma in returning guests was wonderful to work with when we booked our future trip. Manager Jeramy makes himself available and walks the property daily. The resort is beautifully manicured with incredible colors of flowers, and amazing sunrises. The staff is constantly cleaning this beautiful resort. Covid restricted volleyball by only allowing 2 on 2 players, so no one played. We look forward to water volleyball at all the resorts, so this was disappointing. Ryan did his best interacting at the pool with trivia games and tie dyeing shirts. Get him on the dance floor... he can dance! The rooms are very dated but clean and we enjoyed having 2 separate bathrooms to get ready in each evening. Reunion week was quiet with not much to do. The last reunion week I did here was in 2014 and there were activities all day and all week long. So we were disappointed in that as well. Diving was also disappointing because of weather. We had red flags several of the days we were there, so diving was cancelled. The days we went out were fun, but very cold! Gary is a great dive master that had a great personality and he is very funny. We enjoyed his company. Don’t miss walking down the beach to Bahama Mamas shop and check out her hand woven bread baskets and other trinkets. She has been there for 10 years and is a doll! The spa was great with Michelle and Alexandrea. Wonderful couples massage. Our butlers Samson and Hilton were amazing!! Definitely worth having them! Overall our trip was romantic and very relaxing! Don’t miss this wonderful amazing experience with such compassionate people who truest love their jobs!!
Paradise on earth!
Sandals Emerald Bay exceeds all expectations. The staff goes above and beyond to make you feel relaxed and carefree. The golf course rivals Pebble Beach in its stunning beauty and well kept fairways and greens. The food in the 11 restaurants is 5 star gourmet. The perfect get-away and we are going back next year!
this place is amazing. has everything you could possibly need. if you want peace and quiet, you have it. if you want entertainment, boy do you have it. my 6th Sandals trip, just booked our seventh. i am positive there will be many more. Thank you to all the people on the island. you are all so wonderful. special thanks for Chiquita.
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