What to expect
- Sleep Quality
Last 5 reviews
Premium prison, average hotel
This hotel would not have been my first choice for a two-week Covid-19 quarantine stay, however it did provide satisfactory lodgings with but small irritations. Overall, the rooms would rate three well-worn stars but the quarantine quarters are not likely to represent the hotel’s premium offerings so read this review accordingly. The good: my room (425) which seemed to be a Superior Room as on the hotel’s website was clean, comfortable, quiet, adequately appointed. The king bed was comfortable, the linens crisp and clean and the pillows cloud soft. The bathroom was roomy and functional, and the water supply was fine. The bath linens were clean and plentiful. Most of what was expected was there and it all worked as expected. The Wifi worked well on all my devices. I was able to cast Netflix and Google Prime streams onto the smart TV. All contact with the hotel staff was remote but they were always helpful and cooperative with any requirements. Room service food & beverage orders were a welcome break from, and a cut above, the quarantine staples supplied from elsewhere. The not so good: the furnishings are overdue for a makeover. Same with the bathroom fitings. The décor is chain hotel vanilla, but the dark painted entry managed to transmit a gloomy cave-like ambience to the rest of the room. The air-conditioning worked OK but was somewhat noisy. The sound insulation between rooms is ineffective so you will be entertained – or irritated – by the neighbourhood goings-on.
Comfortable place to quarantine or work
I quarantined in the hotel for 14 days - I think the features that made it comfortable for my solitary confinement would also make it a good base to work from: My room was big with a huge window stretching the length of the wall. I had a practical desk and an adjustable office chair. The window didn't open but the AC was controllable in-room and quiet. The wi-fi signal was always strong. I was able to connect my laptop to the TV screen with an HDMI cable - it was also chromecast enabled. The bathroom was spacious with a bathtub as well as a shower cubicle. I didn't see much of the staff but they were always delightful on the phone, sent my care packages up promptly, and sent thoughtful treats every day. They went above and beyond to make a potentially stressful experience bearable.
I am thinking this won’t be a typical review. I have just spent 14 days in enforced quarantine at the Parkroyal. I was dreading the experience. However, at a time where the hotel could have got away with doing the absolute minimum they did just the opposite. The staff ensured I was made to feel welcome and that they truly cared that my two weeks would pass as easy as possible. The room was nice the views were great which all helped. But above all else, the staff were impressive. I will absolutely return when Covid is done.
Great Location and Staff
Great location for using public transportation - within walking distance of a few train and ferry stops. Darling Harbor is a quick walk. We had absolutely no trouble getting to/from anywhere in the city, even for New Year's. Very upscale staff. Room was very nice.
Always a pleasure, Darling
My partner and I love staying at Parkroyal Darling Harbour. Its so close to everything in and around the harbour but also a quick walk back into the city. We spent our time this visit seeing the Fish Markets, going up the Center Point Tower and enjoying the restaurants and bars along the water. We can't wait for our next trip!
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