What to expect
- Sleep Quality
Last 5 reviews
Wonderful, tranquil hotel
Full of character. Spacious rooms, with large balconies. Ours had an outdoor kitchen as well. Pool excellent place to cool off, with adjacent spa pool. Breakfast served in open fronted decked area. Enjoyed a comfortable stay here. Palm Cove a nice relaxed resort for the evening after journeys out during the day.
Fabulous hotel in the centre of Palm Cove on the Esplanade
We had booked our 5 night stay for March 2020 the previous August and were looking forward to 5 relaxing nights. Our first visit to Palm Cove since 2003! The hotel is great. It's a large & beautiful colonial style with a great restaurant and bar area, plus the library and Brigadier's lounge, where you can meet fellow guests at 5pm each day for complimentary punch and canapés. Our room was spacious and comfortable, with a big balcony overlooking the huge pool and tropical gardens. Everything in the hotel is well appointed and it's so well located in the middle of the beach area of Palm Cove. Things got quiet on day 3 with the onset of Covid-19 restrictions, but we still had a wonderful time. It will be nice to return under normal circumstances, which we plan to do next year.
Perfect Tropical Paradise!
From the moment we walked in to the hotel we felt like we were living the high life. We were met by a very sweet receptionist and given delicious welcome drinks on arrival. Our rooms were literally 4 steps from the pool which was great with the extreme humidity we were faced with at the time - spent so much time in the pool over the 5 nights we were there which was perfect. The rooms were so tropical and luxurious and big - and thank goodness for the aircon! Our family enjoyed the free sorbet by the pool each arvo and the free canapes in the evenings where we could mingle with some of the other guests. Was nice to have access to bikes etc too. I really felt like the staff went out of their way to make our stay memorable with all these little extras. Plus I LOVED the free cocktail making workshop they put on - the lady was even sweet enough to show me separately how to make some tasty mocktails considering I am pregnant. The continental breakfast was delicious with lots of options and everything seemed really fresh. It was a pity the restaurant only has fans as it is open and would have been good to have some aircon there with the humidity. Despite that the view was awesome and we just tried to position ourselves right under a fan when we could. My only disappointment was that the restaurant made great food but was extremely expensive. We found out that some locals can eat for half price which seems a bit unfair - I think they would have a lot more guests eat at the restaurant if they made it more affordable and not as fancy. In saying that there are plenty of great options outside of the restaurant that were nice to try and the staff were gracious enough to let us bring pizza into the resort from another place. I also liked that there were 2 separate pools - 1 adults only one, plus 2 separate spas so plenty of variety to enjoy. The adult pool is mainly deep though so would be nice if they could provide more floating devices like pool noodles. Overall I would definitely come back to this place as just being in the hotel and walking around in Palm Cove was a highlight of my trip. Highly recommend!
100% Best place on earth
Loved staying here, so relaxing, we had a beach view room, sit on the balcony and watch the day go by watch & listen to the beach... breakfast was nice, the pools are awesome, they have an honesty bar where u help yourself to what ever u want & write it on your tab they bill your room, free punch & canapés from 5om, excellent location many restaurants to choose from, great walk to the pier going back ASAP
A relaxing stay ....... but!
We have just returned from a 5 night stay at the Reef House. This was our second visit in 2 years and whilst the property is in seasonably good condition some areas could do with a bit of TLC. For example many of the timber slats at the end of the Kitchen area facing the mineral pool are coming adrift and the security closures of the pool gates are quite worn and a bit loose. Our room, 231, was much smaller and not nearly as nice as the room on our first visit which was on the first floor with a beautiful fan palm sheltering the balcony. When we arrived at our room we noticed that the outside of the sliding shutters had not been cleaned for quite some time and that the balcony tiles near the outer edge were quite black in places because of inadequate drainage. The sliding baskets in the wardrobe had seen better days being rusty and worn to the extent we didn't use them and the doors on the outside refrigerator area wouldn't close properly. A word to Jackie at reception and the shutters were cleaned. I must make mention of the noisy bed; every time you got in or out it creaked and clanked and sounded like it was going to fall to bits and why a 4 poster??? On the plus side the staff were always delightful and ready to help. The food in the restaurant was very good but could have benefited by the addition of some salads on the evening menu; they were on the lunch menu but not the dinner. Would we return to the Reef House? Probably yes as it has a lovely atmosphere and is very well located
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