What to expect
- Sleep Quality
Last 5 reviews
Very comfortable friendly resort style hotel. Rooms are generous and very well appointed. Daily canapes and cocktails on the house was a nice touch. The restaurant is not cheap but the meals are first class with excellent service. We would go back any time
Lovely boutique hotel
We did enjoy our stay for 4 nights here however 2 things let it down. The bathroom in our studio suite was so tiny there was no room for a vanity basin and this was located in the bedroom. The bathroom also needs updating. The 2nd was the mattress was very uncomfortable and lacked support. Having said the customer service and staff were great, we loved the welcome tea with gin and breakfast was good with many choices. The hi-light of the day was the complimentary punch and snack. This was a wonderful way to interact with other guests and end the day. Other touches like the library and free bikes were really appreciated. We didn’t use the honesty bar but was great to have it available. If the mattress was upgraded and the bathroom remodelled it would be a 5 star experience.
Get away holiday in the sun
Beautiful location but the Reef House rooms are in need of repair they are looking tired.We were disappointed in the bathroom very much in need of painting & upgrading. Will not stay here again rather disappointing overall.
Loved The Reef house
We stayed for 5 nights in a verandah room on the luxury escapes deal. We were very impressed by the inclusions and thought it was very good value for money. The breakfast was lovely and we ate dinner in the restaurant twice and it was superb. Our room was spacious and had a gorgeous view over the pool and beyond that to the sea. Our bed was extremely comfortable and I loved the furnishings, very beachy hamptons .All staff were extremely pleasant and covid safety was very good. A very pretty hotel with a lovely feel of elegance, I wish we could have stayed longer and we will certainly watch out for deals in the future as we visit Palm cove most years. People have said in previous reviews that its dated and needs improvements, yes its a little tired in certain areas , but it must be so hard especially in these times to keep on top of such a large property, it certainly didn't detract the gorgeous property through our eyes. We loved our stay and will hopefully return very soon.
Old World Charm
We had a lovely 5 night stay booked through Luxury Escapes, which included daily breakfast which consisted of a continental plus a la carte which was nice and fresh and kept us going for most of the day. The Verandah Spa Room on the second floor was nice and spacious with a large verandah with an outdoor kitchenette, however we were looking over the roof of the building beside us which was the only let down. The rooms were serviced everyday and always smelt lovely with oil burners being lit. Being Accor Members we ate most of our dinners at their restaurant to take advantage of 50% off dining. The food was top quality, and once we discovered how delicious the eye fillet was we didn't want to eat anything else, it was top quality. All the staff at this hotel were very welcoming and engaging, special mention to Bernie, Cary, Luna and Julia who were delightful and really looked after us.
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