What to expect
- Sleep Quality
Last 5 reviews
Good resort in ideal location
If the staff are friendly & attentive then you know you're going to have a good stay and that's what we had for 6 days. The hotel is central to Palm Cove, opposite the beach and walking path which runs the length of Palm Cove waterfront. There are good eating establishments nearby but the hotel itself offers a very good menu. Be sure to be lazing around the pool at 5.00pm when the afternoon punch & canapes are served by Ethan. A welcome twilight event.
An absolutely fabulous 4 day day escape...
Our adventure started with the delightful Fabian checking us in, including a welcome Gin Cocktail. The room well appointed with a bottle of complimentary Champagne. A spa bath on the balcony was a relaxing interlude. Customer Service at hotel as well as restaurant was without fault. We enjoyed 2 dinners and 3 breakfasts at the restaurant, all top notch, with dinner menu items beautifully presented. We must mention the complimentary Sorbet offered around the swimming pools at 3pm as well as Cocktails/Canapes served by "Norm" at 5pm outside the Brigadier room. I booked in for the afternoon Cocktail making class, which was great fun and a very chilled afternoon after drinking our creations ! My partner disappeared for a facial while I relaxed by the "Mineral Pool". Also went for a bike ride around Palm Cove on one of the hotel supplied bicycles. Overall we could not have had a better holiday retreat. Reef House can offer the ultimate experience for anyone looking for a 5 star getaway with style and panache.
4 Day Stay
The location is magical. Palm Cove is a beautiful part of the Queensland coastline. One street along the front with hotels on the inland side and walking path, trees and beach on the seaward side. Many restaurants in walking distance. We had a problem with our room but management moved us so no dramas, you can’t ask for anything more. Two pools and two spas makes it easy to find a place to swim no matter where the sun is in the sky. The extras that you receive at this hotel make the experience really special. Gin and fruit juice cocktail when you arrive. Sorbet, a different flavour each day, served by the two pools in the afternoon. Between 5 and 6 pm complimentary daily cocktail and canapés are served outside the Brigadier Room. Our package included a bottle of champagne in our room, two cocktail vouchers for two people, full daily breakfast, a dinner for two with a bottle of wine and two beauty spa vouchers. We bought the package from Flight Centre.
We have just spent 4 nights at the Reef House Palm Cove and from the moment of check in to the time we left the customer service from all staff was exceptional. The room was really clean, the resort was well maintained and the food was terrific. There were a few stand out inclusions including sorbet by the pool at 3pm, afternoon canapés and cocktails at 5pm, bikes to ride and also free fitness classes. We would highly recommend The Reef House for your next stay in Palm Cove.
On arrival we were met by Cedric who looked after us during our stay which was for 10 nights the staff were fantastic very helpful could not do enough for you the meals were good especially Valentine’s Day dinner it was to die for we would highly recommend this place in you are going to Palm Cove you won’t be disappointed.
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