What to expect
- Sleep Quality
Last 5 reviews
Fabulous 10/10 stay at Crystalbrook Riley
We stayed at Crystalbrook Riley room 3 - 10th floor for 3 nights. Amazing views of the lagoon and esplanade. 5-10 mins walk to restaurants . Very close to Cairns Aquarium. The reception staff were super friendly and helpful. 2 thumbs up for Cody - front reception staff - so helpful and efficient. We love our stay at the Riley so much that we extended our stay but stayed in the Sea King 5th - again amazing views from room balcony . It was the right choice of place ! Cody arranged for the hot air balloon ride - highly recommended ! 10/10 - feedback Grateful guests from Adelaide
Paper Crane Restaurant review
I went to order a wine from the wine list, only to be told it wasn't available. So asked for another, and that wasn't available. Gave a third option and they had to look for it and found it. They didn't have it on the inventory, so just paid for what was on the menu. It wasn't until I went back to the table and poured the wine that I realised that the 2017 was in fact a 2021 vintage at the same price. I questioned the bar staff and after they consulted their manager, was told that as per the menu 'Vintages subject to change'. (see attached photo) The next day, after breakfast, we passed by the wine fridge and the second choice of wine was available, so they incorrectly told me that it was unavailable. The staff were young and really couldn't have cared less.
The reviews for The Riley are accurate. A lovely place with amazingly helpful staff. If you need a way to get around during daylight hours there’s bikes you can take for free or lay about by the pool. If neither of these options are for you and you just want to relax guilt free Chromecast into the TV and stream some Netflix (but why would you when Cairns has so much to offer) No need to look elsewhere. Caters for all
Fabulous place to stay
When you go into the bathroom at night make sure the blinds are closed. The room was great and the bed was nice for sleeping. The shower was great. The restaurant had a great happy hour session and the restaurant was great. The staff were very nice.
Wonderful stay at the Riley
We loved our stay at the Riley. It is a modern, clean and classy hotel in a great location - a 5 minute walk to the Centre. Staff were always friendly and helpful. The room has everything you need. I would recommend this hotel for families, couples or friends.
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