What to expect
- Sleep Quality
Last 5 reviews
An absolutely amazing place to stay
An absolutely amazing place to stay. From the minute we drove in and were greeted by the staff with a complementary welcome drink we were instantly in holiday mood. We stayed in the 2 bedroom penthouse apartment and from the minute we walked in we were blown away with the size of the apartment only to later walk out on to the balcony and wonder up the spiral stair case to find our own private roof top area... which I absolutely fell in love with. The staff were extremely accommodating with no request being too much and always with a smile. Loved this holiday so much that we have just booked another trip but staying in the 2 Bedroom plunge pool apartment this time. I cannot stop raving about this place to everyone.
Beautiful resort with a pool that is simply outstanding.
We stayed for two nights at this beautiful resort over the past weekend. The one thing I really wanted was an early check in as we were coming from Brisbane for Valentines weekend and didn't want to check in as late as three. Our group of 8 pulled in at around 11 am. We got a lovely cool drink and refresher towel at reception and all our rooms were ready. We had also been given an upgrade to the most beautiful rooms with a roof top spa. Chocolate covered strawberries and champagne to round it all off. Cannot thank Holly enough for her amazing customer service. You're an absolute credit to this hotel Holly. The pool is amazing but it was a tad warm but as it was 37 degrees over the weekend I guess its to be expected. The full time staff were amazing, some of the juniors in the restaurant need a bit of work though. I would happily come back to this resort without hesitation.
We stayed here for 4 days in February, 2020. Beautiful rooms and I loved having washer and dryer and dish washer!! Amazingly great and so needed air con!!Stunning property!! Room service was great!! Food was delicious and always delivered on time which was very important since we had to head off on tours early in the mornings. Wish we could have spent more time at the property, but so much to do on reef and Daintree. We will definitely be back!!! Thank you Pullman!!
Nice hotel, but..
This was a dilemma to grade. The pool is stunning. The gardens glorious. The double room we booked was comfortable, although no real space for suitcases. Many of the staff are really helpful. Now the less positive. The wifi is terrible. Connection can be there one minute and lost the next. Low bandwidth most of the time anyway. The restaurant is average, with a limited menu. The price you get charged for a drink is not consistent with menu prices. The pool bar did not open some days, saying is was due to weather conditions on a really nice day. So you have a physical infrastructure which has the potential to be top grade, but it doesn't quite deliver.
We were extremely impressed with this property, and the careful attention to detail. The service was perfect. Our room was perfectly cleaned every day. The bathroom with the shower and the jacuzzi were very nice. I would definitely stay here again, as it was one of my favorite accommodations on our entire month long trip in Australia. There were a lot of kids around at this time, so keep that in mind. The shuttle into town was easy, but it is not complimentary with the hotel.
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