What to expect
- Sleep Quality
Last 5 reviews
My son lives in Brisbane and had his leave cancelled at the last minute due to COVID. This threw a spanner in the Christmas catch up works, with me flying to Brisbane the only option. A frantic email to Kristian Lindhe - GM and then discussions with Angie Rayner- Reservations Manager not only secured us a 1 bedroom apartment from Dec 24 to Dec 28 but also a spot on the Croft House for Christmas lunch on Dec 25.. As an Accor Gold member I was upgraded to a premium 1 bedroom apartment on arrival, which had plenty of room for the two of us and apparently the sofa bed is great to sleep on. On Christmas eve we ate in Croft House and had the steak which was great and so was the service, very attentive. Christmas day lunch was fabulous, we sat at the window looking out over Charlotte Street.. Great service again from the ladies who gave up their Christmas to look after us, this didnt go unnoticed. An amazing 4 courses commencing with a platter of cold meats, then a selection of seafood, traditional ham and turkey followed up with individual pavlovas and puddings made for a great afternoon. Great wine and beer to wash it all down. Breakfast at Crofts is great also but appears to fill quickly. The Sebel is in a great central location close to Queen Streel Mall, Eagle Street Pier. I have no hesitation in recommending the Sebel Brisbane and so glad we had Christmas there. A big thank you to Kristian and Angie for their assistance, best wished for 2021.
Lovely hotel to stay at - professional, friendly staff. Clean and tidy room. Great location - just minutes walk to Southbank, Eagle Street Pier & Queen Street Mall. Cannot rate this hotel highly enough.
IN Room Dining lets it down
Great accommodation in a stylish but homey city hotel, great location also....In Room dining was simply horrible - and don't blame Covid for cheapness of product delivery. Awful food in boxes (dinner without cutlery), no condiments, over priced wine NOT in an ice bucket, coffee in paper cups etc. I was confined to the room due to a mobility issue and had to suffer three meals during my short stay.
Excellent facilities and service
We had a great stay with a group of friends with excellent service from staff and clean, modern apartment. All requests were accommodated and communication prior to check in and during stay was excellent.
One night stop over
Nice stay for a quick stopover before heading to Cairns. The staff were helpful and very pleasant. The most frustrating thing was the room service was not 24hr as advertised. We arrived at 8.30pm and were not able to eat in the restaurant or order room service. Just as well we packed some snacks. We were able to have a quick drink before the bar closed very early.
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