What to expect
- Sleep Quality
Last 5 reviews
Had a business conference here. What a great weekend. Service and friendliness of staff was sensational. Nothing was a problem. Outlook with the country setting is awesome. Cottage room was fabulous. Looking forward to the next visit.
Paid full price and arrived with major work going on (sanding and staining decks), including the sound of leaf blowers, hedge trimmers and maintenance trucks driving past windows of our accommodation on both days. There was no mention of works by staff whatsoever. Also a large rowdy group situated next door meant no rest or sleep on first day right into late evening. Groups and couples should be considerately kept apart, especially as all guests were long-term repeat visitors. A chat about this issue with reception was met with a blank stare. No apology, little understanding. Almost packed and went home after 24-hours of stressful noise at this ‘retreat’! Staff however are amazing and special mention goes to Ferdinand for excellent service and chefs for amazing food which helped redeem the whole experience.
Management needs re-education
Unique location and extremely pleasant staff however lack of attention to detail in managerial areas. 1. Breakfast only one course, no cereal, fruit, toast etc 2. Many meals delivered to the table cold. 3. The external verandah the most pleasant place to sit and read and look at the view, however verandah roped off and in the process of revarnishing - ripped off - yes - major work should occur without guests. 4. Peace and tranquility broken by motor hedge trimmer - how about battery tools 5. You may have an electric vehicle but you can't recharge because there is no sign stopping other vehicles parking in the bay. 6. Why do we have to have loud piped music at meals causing everyone to talk louder. 7. Kitchen exhaust fan running all night made sleep difficult Great place , great staff, but some attention to detail please management because it aint cheap. and having major work done with a full house at full price is not on
Wonderful place to unwind, the restaurant is amazing with all produce grown on the property or locally sourced. The rooms are private and well equipped ( we stayed in the luxury cabin.) Plenty of wild life about and the resort does a great job in reducing its environmental impact.
This would have to be without doubt my favorite eating place south of brisbane. The only thing that compares to it would be Isis restaurant in brisbane which is no longer open. Ambience excellent, food unequalled. Knowledge of waitresses impressive.
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