What to expect
- Sleep Quality
Last 5 reviews
We stayed in an executive suite, it was a big occasion. We had the use of the Crystal Club on the 15th floor which was lovely, food was amazing and changes every night. The turndown service was lovely and with chocolates. Check your bill and any further emailed bills, we were charged for the wine we didn't have and then after a phone call it was corrected. Insist on getting into the Crystal Club if your room is not ready, we didn't but found out we should have and we would have been allowed in.
Staycation at its best!
We thoroughly enjoyed our staycation at Crown Towers! The facilities were great and the staff were all very professional, attentive and friendly. Though, the food prices of the restaurants (e.g. Atrium) did increase quite a substantial amount since we last ate there. Can't wait to go back!
Not quite world’s best practice
One night only (Club exec suite) so limited experience. But compared to many other clubs worldwide, just average. Pros : excellent room and facilities (except toilet not fully separated), mostly excellent service standards Cons : Club check-in/out unavailable, evening Club canapé service sub-standard, no pillow menu offered.
Premium Price, Poor Service
When you stay at the Crown you expect the best facilities and services in the state. Unfortunately from the time we arrived to the time we left there were multiple times where we were left feeling like it was all just a bit too hard for the hotel staff to go the extra mile to ensure that our stay was a special occasion. The Rockpool restaurant has also dropped its standards. We won't be rushing back anytime soon. The facilities are still some of the best you will find anywhere around.
Crown Towers mini getaway
Brilliant! We attended a wedding breakfast then stayed overnight. Every aspect of our weekend was positive, Staff were exceptionally proffesional and friendly, venue brilliant, food exceptional. The Crown Towers deserves every star plus a few more.
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