What to expect
- Sleep Quality
Last 5 reviews
Average hotel - great staff
It’s a pretty big standard three star hotel. Rooms are average, bathrooms average, TV average - you’re starting to get the picture now. The staff were wonderful and should all be praised for their dedication and friendliness. Would I stay there again? Probably not, the nightly room rates were more like a five star hotel and certainly we’ll above what should be charged for a hotel of this type. The free wifi is the worst I’ve ever experienced in hotel in just about any western country as matter of interest I got free wifi in caravan park up north. Overall nice average hotel that is overpriced. At the right price point I’d stay again.
poor check in
stayed for weekend apon check in sat in a cue for over 3/4 of an hour watching staff let people cut lines and jump ahead of people , took forever to get checked in ! room key cards played up several times
Hotel and Dined ion Restaurants
Great overnight stay with 5 dear friends (couples) to celebrate my wife's 75th birthday and our long outstanding friendship and life in general. All aspects of our stay at the Promenade was second to none, commencing with the wonderfully friendly staff and service provided. The rooms were very comfortable and very clean. Buffet breakfast at Market & Co, dinner at Junction Grill added to our wonderful stay at the Promenade. A very special thank you to Frederico, Manager of Junction Grill, who took extra care to attend to us along with his friendly staff Olivia and Beyonce. They were just so lovely. Similarly, a very special thank you to Emily & Yoki at Market & Co, The Crown facilities were superb and all connected within easy walking distance. My sincere gratitude to the manager of the Promenade who along with all his staff members took great care of us.
Very comfortable room and spacious.Parking either in the open area for Crown or if you want undercover, need to walk 10-15 minutes back to the hotel. Good thing is that the hotel will waive your parking fee. Chosen bed option was not provided and had to accomodate with what was provided
Nice room, comfy bed. Fan in bathroom would be nice. Excellent customer service; friendly and courteous staff. Loved having valet service right at the front. Made life so easy. The room key cards are really touchy...that was the only drawback.
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