What to expect
- Sleep Quality
Last 5 reviews
Average Room and customer service
When booking the room I made a special request to have a quiet room due to being a light sleeper. On arrival I was given a room with the 2 elevator shafts directly behind the bedhead. The rooms on the street side are all day noisy with garbage trucks, trucks with shipping containers driving Past in first gear etc etc. The King bed is two singles pushed together which just creates an annoying ridge down the center and the room then might as well just be 2 singles. The 100 % non smoking hotel is not so much of a 100% smoke free hotel with a lot of smoke constantly coming in the room from the balcony. I made a complaint and nothing happened, made a second complaint and she said she hadn’t done anything about it... is it up to me to tell the people they can’t smoke in a hotel that says it is 100% smoke free on their website... The quality or lack of and the service provided is far from a $267 a night hotel. Do not recommend.
Great family getaway
We stayed in a one bedroom park view villa with our toddler, very clean and spacious, fantastic location and the pool is excellent, great for kids. The view from the pool is beautiful, staff were very friendly and a short walk to dolphin quay where the restaurants are. Beds and towels are luxurious and great to have free in house movies also. Highly recommend and we will be back!
Seashells Mandurah is everything you see online. Great location to the beach and restaurants. Rooms are very comfortable and the pool area is great. Reception and Security are fantastic in keeping other guests adhered to the Hotel rules and guidelines guests must follow. Great atmosphere
Five nights of Heaven
Booked a 1 bedroom Ocean Front Villa. So pleased we upgraded from a 1 bedroom apartment. Upon arrival greeted by very helpful and friendly staff at reception. Check-in was smooth and within minutes we parked the car outside our private ocean view Villa. The Villa is self contained. In addition a very spacious kitchen, with everything you need and a large fridge freezer. A washing machine and tumble dryer are included and for easy access behind a cupboard door. All new and in working order. The lounge, and dining area overlook the back deck and the ocean with spectacular views over the bay. A large LG TV, with excellent WiFi and comfortable sofa are very lovely and the bedroom can be closed off for privacy by sliding doors. The Spa bath for two people is enormous. My husband loved it. There is also a separate shower, toilet and wash basin adjacent to the Spa bath. The views over Comet Bay are spectacular. Two sun loungers, and a table and two chairs are on the deck out the back facing the ocean. We made full use of the Infinity swimming pool once again with spectacular views across Comet Bay. The bed was extremely comfortable. It's reasonably quiet at night. On the odd occasion some noise from the guests above us but they left the day after. The location is within easy access to restaurants. We cooked on the stove top and made use of the microwave. Our only minor criticisms of the Ocean View Villa is the fact there is no oven and in a kitchen this size there should be. The brand new washing machine leaked a little bit during it's washing cycle and will become a problem if not fixed. The door to the washing line was jammed and never opened and the bedroom partition had a piece of structure that fell off. We were pleased we mentioned this to Ben, the Manager upon departure. It is not a complaint and did not impact on our time at the Villa but the issues we have outlined in our letter require action immediately and will save this beautiful villa from being wrecked. A pool of water from a leaking washing machine is a safety hazard waiting to happen. If ignored over time it will ruin the cupboard and carpentry of the kitchen and somebody could slip and hurt themselves. We have booked for Easter and we cannot wait to return for my birthdayon April 2nd. Thank you to Seashells for a wonderful stay.
Stayed in the 3 bedroom apartments they had everything you could possibly need and the housekeeping staff were sooo helpful. Little odd that each bedroom had a completely different design. Would love if there was a restaurant as we had to order in food or walk down to the marina.
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