What to expect
- Sleep Quality
Last 5 reviews
Chef and restaurant staff amazing
I recently had surgery which required a liquid diet and on my recent trip to Mecure Crocodile Kakadu Lodge I had assumed there would be soup on the menu. The Chef and restaurant staff went out of their way to accommodate my dietary needs making a delicious soup in a short amount of time and were kind enough not to charge me. Great food and above and beyond customer service. Thanks
This place will get its fair share of poor reviews, most of them probably deserved - the place is tired. Wanted to provide a shout out to Leann and Harry for their excellent service, even when they were busy. Great work guys!
Excellent night away
A great stay at the Croc again. Rooms are clean & spacious & comfortably accommodate a family of 4. The pool was lovely and cool after a muggy day on a Yellow water cruise. Dinner at escarpment was delicious - hubby had a tasty steak & me the most tasty halloumi burger. A couple of cocktails also went down a treat! It was good to see the restaurant buzzing with lots of people; service was excellent and contributed to the positive experience we had. The man who served me on checkin was not as welcoming as we have had in the past, but the man on checkout made up for that. We will be back again.
Our first impression of this resort was the exterior need to be tidied up the walkways were dirty and needed a sweeping and mop. On checking into the resort we were welcomed with good customer service, however we were advised not to turn the air conditioner off due to condensation. which when we entered the room it was an icebox and the climate control could not be altered. it was around 18 degrees our entire stay. The interior has not been updated in a very long time. As the room was so cold I wanted to take a bath to warm up. However the plug could not be found so I ask reception and they confirmed they would have one but this never happened. however on a good note the service from a waitress in the restaurant was out outstanding. Thankyou Leanne for ALWAYS greeting us with a smile and quality service. If this hotel was under $150 a night I could understand but charging $250 a night was outrageous.
From the second we got there we were treated so well. Particular mention to Tilly who was front of house - what wonderful service and manner he is an Absoloute credit to the place. All the other staff were excellent too. The food was really lovely and we all enjoyed it. The kids area is a godsend, could use some more activities but we sure appreciated it - make it bigger!
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