What to expect
- Sleep Quality
Last 5 reviews
Holidays packed no fun
Kids were disappointed when pool was closed at 5pm because someone vomited. Check in time till 430pm when we received keys. Huge disappointed because we spent whole afternoon waiting and queueing. Never going during public holidays
Very welcoming and accommodating
Staff were friendly and helpful, room was very clean and well presented. Overall a nice experience for the money. The only criticism I would have is the the bed felt a bit old and the pillows were not great. I would still recommend.
Paid $320 for a simple room for the night....way too expensive and was then charged $44 for valet parking. Bloody Rip off. There's a lot cheaper places around that include parking. Room was clean but not worth the $320 price tag.
Waste of Money!
The room didn’t not seen how it looked in the photos online. Saying it had panoramic views of the city or river and floor to ceiling windows. Instead we got two seperate normal size windows. And the room looked nothing like the photo. The shower head in the bathroom was also broken and squirted water everywhere up the walls when turned on. Tv wouldn’t turn on needed batteries.
We loved our stay at the Promenade. Robert in Valet was amazing, very friendly and helpful with the kids. We loved playing in the pool and then had great access to dining and entertainment. Our first time taking two little kids to stay in a hotel and it was a great success. We also loved the breakfast at Mesh in the morning. The stay was very affordable and we had a great time. We even said we might make this an annual thing with the kids.
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