Guest reviews Novotel Barossa Valley

by Nicole C

Average stay

A tad disappointed in our recent stay. We booked for a night for our wedding anniversary. I had pre booked to have wine, chocolate covered strawberries & a cheese board for our arrival hoping to begin our stay the right way. On arrival we had no wine and no strawberries. Our cheese board was in the fridge with a lousy 5 crackers. The portion size for the price was quiet disappointing. Apon complaint they removed the fee from our bill & gave us a bottle of wine but didn't really seem to care. Bed was comfortable, food at the restaurant was amazing but probably wouldn't return.

by Jack H

Weekend stay

Excellent from when you walk into reception to the room then the restaurant. Sarah and the team certainly look after you. Dianne, Sam and the team at breakfast are always there to look after you. Rageet the restaurant manager is very knowledgeable having traveled the world and working in the industry and doesn’t forget your name explains the menu with a professional manner. My wife tripped and hurt her knee we went to reception and Megan looked after her getting an ice pack and asked the next night how is your knee.

by shrny2 Adelaide, Australia

Relaxing Stay in the Barossa

We had a lovely stay, The staff Very Accommodating it was very relaxing & was made to feel very welcome, with friendly staff. Will be revisiting soon, even though I live only 40 minutes from the Barossa Valley! Keep up the good service!

by lynninsa Golden Grove, Australia

A superb 2 night stay amongst the hills and vines of the Barossa

We have stayed here many times and have never failed to be impressed by both the staff, views and accommodation. All rooms have now been renovated as has the lobby area giving it a more contemporary look. The new Spring menu was a delight. We tried the chicken, pork belly, steak and fish dishes and could not find fault. Side dishes were also generous. Both nights we were full after the main course but somehow we managed to find room for the desserts! We weren't sure what the breakfast would be like as it used to be full buffet. No need to have worried there. The hot food is served by a staff member, cereals are in commercial packaging (eg 2 weetbix) small jars of yoghurt etc. They also do your toast and plate your croissants, muffins, cake etc. What makes our visits is the customer service....whether you feel welcomed and valued as a guest and we certainly did in the restaurant, front desk and throughout the resort. Well worth a visit in our opinion.

by Louis B Adelaide, Australia

Highly recommend this place. Great location. Refurbished rooms. Very friendly staff. Great kitchen. Come and visit.

Great Accomondation. Clean rooms and amazingly friendly staff. Dinner was outstanding. Beautiful pool area. Highly recommend this place. Value for money. Great location and easy to get there. Also great for conferences. Overall I definitely recommend this place.