What to expect
- Sleep Quality
Last 5 reviews
Great stay in a great location
We stayed there from 31 March to 4 April 2021 and really enjoyed our stay. The team members were excellent (very friendly and helpful), the food was great and the amenities met our needs. Highly recommended Mercure Lodge to anyone visiting Kangaroo Island!
Sorry just average
Reception staff friendly and helpful. Room good size , bathroom needs an upgrade. Little difficult to get bags to rooms. Obstructed vIew over water pleasant. Noise from other rooms very annoying- I know it depends on the guests but seemed to be very bad here. Restaurant manager seemed very put out that we wanted to push our booking back an 11/2 hours - put us off our dinner a little. They were hardly busy. Restaurant staff very friendly and helpful. Good night sleep but it wasn’t anything fancy.
This property is old n still very functional. Our room was clean, bathroom has been re done, and painted. TV and WiFi was functional and working. Tea n coffee and biscuits were provided in pre sealed bags due to covid. The Lodge is perfectly located with a pool, and from our room you could see ocean or lake. Black swans were in view. The best part of this lodge is there restaurant. OMG you will not be disappointed at all. We made sure we dined there every night. The chef and his team did a wonderful job and everything we ate was delicious, and presented like a 5 star restaurant or at least 2 HATTS. Well done. Also I would like to thank the GM there. Wow, he greeted us when we arrived, he took our order for dinner on the first night. We saw him showing future guests around, helped a bus load of tourists with there luggage, just to say a few. Accor needs to recognise your service! You are amazing.
2 nights stay
My friend and I took advantage of a deal that included the ferry in the cost. Overall a good stay, staff were excellent & we enjoyed our meals in the restaurant. If staying at American River there are no other dining options so that is something to consider when planning. The beach across the road in not a swimming beach either. There is plenty of other great beaches on the Island though.
Great quiet and peaceful central location, in between Penneshaw and Kingscote. Very helpful and friendly staff, TV reception can be tricky but that is no fault of the Lodge's. Excellent Restaurant with high quality food and staff.
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