What to expect
- Sleep Quality
Last 5 reviews
I have been meaning to write this review for a while now. I was lucky enough to be transferred to this hotel to finish my hotel quarantine after the first hotel provided me with two rooms which were filthy and unhygienic. I was a bit wary about how staff would react when I was transferred as I was well aware from the attitude of staff at the other hotel that I had been labelled as a ‘trouble maker’ due to my complaints about my uncleaned rooms and sleeping on the same sheets as the person before me. When I arrived I was greeted by a Manager Reece and could feel that he was very apprehensive to have me there, by his body language and tone of voice, which I felt was due to what staff had told him about me from the Stamford Plaza. Maybe I was being over sensitive but I had been through a rough few months and then a rough couple of days at the other hotel. I felt he could have been more compassionate to what had occurred at the other hotel, rather than taking what he was told at face value (assuming this is why he acted in this way toward me). I was very lucky to be given a beautiful room which was very clean. The reception staff were wonderful and kind, as were the nurses and SAPOL. I really enjoyed interacting with the other guests through the Facebook group and enjoyed participating in the quiz. It is evident that higher management run this hotel to an impeccable standard and I found all of the staff except for one to be wonderfully kind. I didn’t eat the food as I am particular in my diet and I wanted to avoid opening the door as much as possible. I did however ask to have the going away cake the day before I left. It was some of the best cake I have ever had. I look forward to going back for dinner in the restaurant when the hotel reopens. I am very appreciative to the Playford for taking me in and allowing me to finish my quarantine there after my horrible experience elsewhere.
What a Great Hotel with that personal touch _ Quarantine
Sometimes you get lucky and you don't even know it. Being allocated to the Playford Hotel as part of quarantine was the best thing that could have happened to me. 1. There was large opening window/balcony facing the street - is a must for quarantine 2. The effort the staff go to make you feel welcome and tend to your needs is amazing. They really put themselves in your shoes and are dedicated and attentive. 3. The food was excellent and and tailored to dietary requirements. Any changes or special requests were no problem. 4. When General manager get on the bus before you enter the hotel and welcomes you, you know there is a real care factor. (Apparently he does this for every bus load. In summary when I do come back to Adelaide and things are back to normal, this will be my Hotel of choice based on how I was treated over the past 12 days (3 to go) Thanks team. Sebastiano (Sam)
We had a really wonderful experience in quarantine at The Playford. The food was exceptional, always delivered well packed and like clockwork just as our stomachs started to rumble. A beautiful, spacious two-level room, complete with a jacuzzi and french windows that allowed in some bracing air. The service was warm and efficient, no request was too much of a bother and so much thought and care were put into every aspect of our days with activities planned, regular updates offered and a clear system that ran so well. Not often do you leave a medi-hotel hotel and think you'll come back if you can. Thank you!
SIMPLY THE BEST
This review is late coming... we had such a positive experience at the Playford and can't thank the team enough. Professionalism, humour and a can do attitude. I could tell the staff really cared about making the stay for their guests the best possible. Lovely clean room, fresh air an absolute godsend, amazing freshly cooked meals (and flexibility to change to accommodate weird diet needs and fussy children). The team had clearly thought about how to make a stay memorable - just EVERYTHING was excellent. Fingers crossed when the weirdness of Covid eases, we will come back and reminisce and meanwhile have told everyone we know to support this hotel when visiting Adelaide.
Went into hotel quarantine on arrival into Adelaide and could not have ended up at a better hotel. Room wasn’t the biggest but plenty of room to move around and exercise. Bathroom was large and windows opened. (Rare for a quarantine hotel) There were enough amenities (coffee, tea, milk, dishwashing liquid, detergents etc.) and when I needed anything the reception were quick to bring it up to the room or help. Food was made by the in house chefs and was great. The staff made an effort to have interactive yoga, music and bingo sessions with the guests. Staff were very friendly and tried to make the stay as pleasant as possible.
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