What to expect
- Sleep Quality
Last 5 reviews
The hotel is located on a perfect location on the sea of Galilai. We had a room with a private pool which was perfect! The breakfast was excellent!! And the Michal-the manager of the breakfast is so helpfull and gives you the greatest service with a smile! She makes sure the team will be quiqk and nice! Also we had dinner and the food was G R E A T!! The people there really want you to have the best vacation possible!! It starts with Hagit from customer relations who made sure that we will get the things we requested to the room.She is absolutly amazing and knows what great service is!! Then,there is Eli tzalach-the duty manager who made our vacation a perfect one!! Always helpfull and with a big hart and smile!! Also Dina who took care of any issue or problem we might had. And Shy-the CEO who made sure our visit (our 2nd time there!) will be as perfect as the first one. The place has an amazing atmosphere!! A perfect spot for a romantic gataway but also for families.It's big enough to give each guest he's quiet place...We will be back!! Thank you guys for making our vacation a great one!! See you soon... Linor & Dikla
a superb hotel
we stayed in a "kineret villa" with private pool. Very large comfortable room, large terrace and superb pool. The spa is excellent, including the gym, the jaccuzi pool and the treatments. The food is delicious. The service is flawless.
Excellent and recommended hotel
The hotel is in a great location. Room service was good. Lunch and dinner were rich with a variety of choices. In the dining room you have an excellent and kind bundle, especially Michal who manages a shift in the dining room and a manager named Hamudi. The only review I have is: The currents in the pool did not work and despite many requests to repair the system nothing was done. Nor did they get back to us to say why the system was not fixed, which is a shame
Very beautiful hotel and location but very expensive and bad service
Very very beautiful hotel, excellent location, directly at the lake, but the service is a catasthropy. Now, in corona times, the alco gel in the dining room is empty at 21.30 and the restaurant boss thinks this is funny, is laughing and promises to fill it up tomorrow morning. IS HE CRAZY??? The room service is horrible. For every towel and every roll of toilet paper you have to call 5 times. And this for a price of 450 Euro for a double room per night!!!! In Europe a hotel like this wouldnt survive half a year I have to say all the service stuff is very friendly and nice but obviously the manager doesnt know how to lead and teach his employees The hotel is really beautiful but with this bad service it is not worth the price Also the dinner ( buffet for 220 shekel per person) was not really worth the money
I was at the hotel for one night and it was amazing! We meet the manager Nizar he was great and polite 🙏🏻 He was taking good care of us. Thank you Nizar for the wonderful stay. We’ll definitely see you again.
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