What to expect
- Sleep Quality
Last 5 reviews
Good hotel but a couple of faults
We checked into the hotel at about 13.00, and were told that our room would be ready at 15.00. We only received a sms at 15.25 that our room was ready. As we were unpacking we were horrified to find a dirty used gown in the bottom of the cupboard. We complained to the reception and someone was sent to remove the towel. I would expect that Isrotel would have very high standard of hygiene especially in the time of Corona. We informed the reception about theses two issues,and were told that she would inform the manager. We also got a sms questionnaire about our first day at the hotel. There was no response at all from the manager of the hotel. After our stay I wrote to Isrotel and got a response. Now the good things. The food in the dining room was excellent. Also lots of space between tables, waiters dishing up food at the buffet and we felt very comfortable about the precautions taken for Corona. The pool was wonderful with the lifesavers doing a great job in the intense heat. The beach was just across the road. Beach /pool towels were abundant. Evening entertainment was nice in the cosy divided lounges. The service was also good. In conclusion - this is a good hotel, and I would highly recommend staying here
We stayed as a couple for two nights, the service was someway good from part of the workers only. The condition of the room was fair, however, the lobby was much way better. The cleanliness was bad, specifically in this period of Covid19. You need the check everything carefully, and you need to call the service more than once for your demand. Check-in service was poor, without any information about the hotel, you should ask for everything you may need. The bright side of the stay is that the room has a great view to the pool and the dead sea. Very close to the beach, around 200 meters. Close to the two malls, 5 minutes walking. The breakfast was very good, and the food at the bar was good as well. Don't expect for nightlife or other bars in the city. Your stay after 22:30 mostly will be at your room.
The service was very unpleasant. The workers are uptight and not caring. The way down to the dead sea is from the behind of the hotel - instead of straight from the pool erea. The pool was not such clean. The view from the room is very nice, although there is no terrace. Unpleasant staying.
Average hotel at great location..
This hotel is great for families with little children, but also for couples. The food was tasty and freshly, and has many kind of dishes. The room are clean and above the average size, and you can see the dead sea right from your bed. I didn't give 5 stars, just because the service - the phone at the reception, the towels at the pool and the parking lot. The kids were enjoyed, and that was the first target.
It’s clean , comfortable , with good staff and service , we really enjoyed our stay at the hotel! The beach is very close to the hotel and the view from our rooms were very beautiful , the breakfast was good but there wasn’t a lot of choices to choose from
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