What to expect
- Sleep Quality
Last 5 reviews
My family and I went there for my birthday lunch buffet. The food was awesome and the staff was ok friendly. Which impressed me the most was the Sous Chef, Lok Chi-ming. Chi-ming saw the puzzled eyes of choosing should we try to eat an Indian dish Pani Puri. He was very professional and telling me what it tastes like and said we’ll enjoy it and of course it did. He was professional and engaging. Before we left we were engaged with a wonderful smile by the door lady - Cynthia. She was helpful and with her friendly smile it made me feel super welcomed. Thank you Kowloon Shangri-la to make my birthday celebration extra special.
Mature luxury Hotel 老舗ならではのサービス
Building is old,but clean enough. Good hospitality.Not far from the station. なだ万の海外第一号店が入っていることからわかるように建物は古いですが、十分に清潔です。思ったよりも駅から近かったですし、ホスピタリティも十分。 老舗のホテルとして、落ち着いて過ごすことができました。イギリスから早朝の便で入ったのですが、早めに部屋に入れてくれて、助かりました。
Shangri-La lives up to its name!
Well, I normally write a review after leaving town but with this one I don’t want to miss a memory of our great stay at Hong Kong Shangri-La Kowloon. On arrival we were taken up to the 20th floor to the Horizon Club check in. No, we’re not filthy rich but like to have a little bit extra taking advantage of the benefits of the Club Lounge. One of many amazing things was the friendliness of all staff. It did not matter where you were every staff member would greet you kindly. Especially in the magnificent foyer where all staff were there to assist. We mentioned that we wanted a taxi to go to Harbour City but immediately they offered the hotel shuttle to take us to Harbour City and collect us later based on the shuttle schedule. Our room was fabulous as it overlooked Victoria Harbour and the room was excellent with amazing technology where if you left during the day the curtains would automatically close and then on your return to the room they opened automatically. Great turn down service and room maintenance was brilliant. In the Club Lounge drinks were free flowing from 6-8pm and a good spread of tempting entrees, cheeses, desserts and fruit. Breakfast was equally inviting. Plus you can have afternoon tea from 2.30pm till 3.30pm. The advice about local travel was great and attentive. Instructions and advice to go anywhere was greatly appreciated. After drinks and light supper on our last evening we returned to our room to find a small box of chocolates and a note from Benjamin, one of the Club Lounge managers thanking us for our stay and wishing us a great trip home. The hotel is well located in Kowloon on the foreshore and close access to the MRT and local shopping centres. They even change the carpet in the lifts each day to tell you what day of the week it is! Room maintenance is excellent and on the first afternoon we were given Green Tea on arrival in our room plus fresh fruit. A brilliant stay and will come back one day for sure.
Always great to return to Kowloon Shangri-la. We were upgraded to the Horizon Club rooms. Great comfort. Room service was also excellent. We ordered the Nasi gorang, and tom yum gong with lobster. Overall service is just great.
My romantic holiday
I have been to many Shangri-la hotel around the world and this is my first visit to Kowloon Shangri-la in HK. This is one of the exceptional one. I was overwhelmed by the extraordinary world class service from the moment I checked in to the Horizon Club room until the day I checked out. I was warmly welcomed by the guest relations officer, Cynthia and they even prepared a surprise birthday card for me. The Harbour View room was so spacious with full glass window from ceiling to the floor overseeing the beautiful Victoria Harbour view. The night view is astounding, I can just gaze at the wondrous lighting of the Victoria Harbour and HK island from my room while enjoying the wine with my fiancée inside the comfortable room. The Horizon Club is awesome, I am pampered by the free flow of drinks and canapés. The Horizon Club manager, Candy even prepared a special cocktail for me to celebrate my birthday. The service at the club is top class and the view at the Horizon Club is astonishing. I will surely come back to Kowloon Shangri-la hotel for my next visit to HK. Book a harbour view room for a great scenery which you will never regret. If you enjoy pampering yourself with varieties of alcoholic drinks, go for the Horizon Club room where you will enjoy all the drinks and food.
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