What to expect
- Sleep Quality
Last 5 reviews
Excellent hotel with club benefits
Joined the hotel club when booking for a good deal on a junior suite. On arrival received a very warm welcome from Charles on the club desk and got an upgrade to a top floor suite, room was new, spacious with an excellent harbour view. Our room included a buffet breakfast each morning, which was very nice food with a good variety of dishes. Also as a club member we were treated to complimentary drinks and canapés which was the most generous I have experienced in any hotel I have stayed in. Throughout our stay we received outstanding service from Charles, both in the hotel and at the Waterfront restaurant, and also Mr Shyn in the Waterfront restaurant. From our experience I would recommend this hotel very favourably to anyone travelling to Hong Kong.
spacious rooms which is a luxury in HK. situated on a waterfront; that offers an excellent view as well as you can go walking around the harbour front. close to MTR, close to a shopping complex, many restaurant options around. staff is very polite, courteous & attentive.
Stayed at this hotel many times before, and continued using it during the extensive building works causing the closure of Waterside restaraunt outside area for years. Finally it re-opened but on latest trip all floors above the 9th were closed, including the club lounge. No prior warning was received and only discovered this on arrival! When booking a Club room you expect a Club lounge. They were using an area in the Waterside restaurant instead. Not so good. Staff were as good as ever, and the buffet was good, if a little busy on Sundays when they must offer discounts to attract local clients. May have to think twice about booking again, as The Kerry is nearby, and by all accounts is very good.
We stayed here as part of our honeymoon. Loved everything about this place. When we got to our room they had a beautiful card wrote to us and they sent us a bottle of wine and chocolates and fruit. Absolutely beautiful. I can't fault anything about this hotel. The staff were so helpful and friendly. The food was excellent. And the place was very clean. Excellent location. Near the metro also. We had a truly memorable trip. Thank you so much for your lovely gesture.
Good location on the harbour front. Next to Whampoa which is growing really fast with a choice of restaurants and bars. Only 5 mins from Whampoa MTR. Tom was comfortable and good facilities. Would happily stay here again
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