What to expect
- Sleep Quality
Last 5 reviews
Fantastic Resort and Beach Experience
We just returned from 9 days at the Bucuti and thoroughly enjoyed our experience. The hotel is located on the very best beach in Aruba...expansive and uncrowded with beautiful clear, blue waters. The hotel itself is modern and sophisticated, quiet (adults only) and relaxing. Elements restaurant was excellent, and a very extensive breakfast is included with the room. Beach lounges are very comfortable, with excellent service on the beach. Also, all the Covid protocols are in place, so we felt very safe there. We can also not say enough about the staff at the hotel. Everyone we encounted was friendly and helpful. Special kudos to Elizabeth in housekeeping for keeping our room immaculately clean, to Juan and Nakarid for making our breakfast experience delightful, and to Aldrick, Carlos and JC (JuanCarlos) at the bar! Also thanks to Mayra and everyone at the concierge desk for cheerful and always helpful service. We can't wait to return!
Peace and quiet on a beautiful beach
I just returned from my eighth trip to Bucuti. As always, and even more so after this terrible year, it was just what I needed. I go for relaxation in a peaceful atmosphere. I do not want a scene and there isn't one! No piped in music at the pool, no children, no drunken groups in the hot tub. Just a beautiful beach with comfortable chairs, excellent food and service, and a focus on the environment and wellness. The rooms are very comfortable but not luxurious. The bathrooms are functional with a fun TV in the bathroom mirror! People looking for five star accommodation might be disappointed and should not expect that at Bucuti. For me it was just perfect and I am so grateful to Mr Biemans for creating such a special place.
Very Relaxing fantastic Service .
Very nice resort Adults only very quiet Food is good but we were led to believe it was 5 stars. Its not. Pool and hot tub were not warm or hot We were told the solar heating system wasn't working up to par and they were working on it on replacing it All covid protocols were in place and it was very safe While a guest you did not need to wear your mask as a guest. Service is the key. On a1 to 10 I rate it a 7.
Perfection in Aruba
I really debated whether or not to post my review, simply because I want to keep Bucuti ALL TO MYSELF, it was that wonderful! From the moment I pulled up Bucuti's website months ago, I have been impressed. The website itself is the most comprehensive, helpful, well-rounded resort website I have ever used. My pre-booking inquiries were responded to immediately and cleared up any questions I had - especially with all of the COVID-related travel requirements. Once booked, our concierge Mayra was nothing short of amazing with her always pleasant assistance and knowledge. We couldn't wait to arrive! We have been fortunate enough to have received vaccines, so we were not overly worried about the pre-arrival COVID testing. All our paperwork was in order to an easy arrival in Aruba and we were greeted by our taxi transfer (prearranged for us by Mayra). Check in was welcoming and efficient and we were on the beach with drinks in hand within 20 minutes of our arrival. I don't think I have ever been able to say this, but the resort is EXACTLY AS SHOWN AND DESCRIBED online. It is beautiful, calming, and immaculate. My husband and I had an oceanfront Tara Suite and our adult daughters had a standard room in the Bucuti Wing. Both rooms were lovely and spacious and had everything we could possibly need. I will note here that we were an anomaly to be visiting as a family. It is mostly couples (although the ages seemed to span from late 20's-late 60's, which was so nice to see!). Our daughters (18 and 21) were the youngest guests there, but they were treated wonderfully and made to feel welcomed by all. I can't even think of all to say, so the rest will be random thoughts: Beach chairs are reserved via your personal iPad every day at 5PM. The ones closest to the water fill up fast, but honestly we never had a "bad" location, even three rows back. The beach chairs are wonderfully padded with plenty of towels, the umbrellas sturdy, and there is lots of room for books, drinks, etc. on the tables. Beachside service is AMAZING - put up your little red flag and someone is there within MINUTES. Drinks and food are brought promptly - they even top off the melted ice in your beer bucket without you ever having to ask (that blew my socks off - what service!) The pool is beautiful - not heated (nor is the "hot" tub) but you don't really need a heater in the Aruban sun! No music at pool (or beach) so it is sooooo relaxing and pleasant. Same excellent red flag service available poolside. The free breakfast was a highlight. It is a buffet service (I think due to COVID) but what a SPREAD! Delicious pastries (try the banana bread!), fresh fruit and juices, yogurt, eggs, bacon, pancakes, an omelette bar - and always a hot daily special as well. As much coffee as you can drink and you can visit with Paco and the other birds on your way in! The Sand Bar for drinks and lunch is excellent. Service is prompt at bar or at one of the many comfortable couches/lounge areas surrounding the bar. Plenty of options that meet your needs - everything fresh and served hot (or cold) promptly. The servers are so friendly and outgoing - really make you feel welcomed. We ate 3/5 dinners at Elements and it was wonderful. Great ambiance, socially distanced without feeling weird. They pull off elegant and relaxed perfectly. Food was fresh and delicious and the service was impeccable. Always a new daily special and the menu is large/varied enough to eat there often. The spa is small, but my 80-minute massage was one of the best I've ever experienced. A little surprised that the outdoor massages take place in a random corner of the resort (looked a little airless and possibly noisy, as it was right near neighboring resort fence) so I moved my appointment inside the spa and it was BLISS. There is live music every night at the Sand Bar. Acoustic guitar, steel drums, etc. Very nice and not too loud - just some great background music to enjoy during cocktails and the beautiful sunset. Mayra arranged for our pre-departure COVID testing on site. It was quick and easy and we had our results within hours. All the testing and paperwork complied with airline requirements for our return to the US. Free laundry facilities are great, complimentary Tara "YETI" cups are fabulous on the beach (there is a touch-free water station near the bar for refills). Fitness center was excellent. All Bucuti staff wear masks. Guest need only wear them in fitness center and gift shop. All payments on the resort can be charged to your room, including tips, which is great. No bill for breakfast, so we put cash into the tip jar at the hostess desk each morning. Bucuti is very clear (read "What We Are Not" on their website) about the type of resort they experience offer. Do NOT go here if you are looking for pervasive music, afternoon BINGO, loud pool games, gambling, raucous drinking, etc. Bucuti is beautiful, calm, peaceful, and welcoming. Don't get me wrong - it is FUN, but it is not the type of fun everyone might be looking for. While there is always a pleasant background hum of lively conversations, laughter, ice tinkling in glasses, etc. Paco the parrot is probably the loudest one I heard all week. And while Bucuti is certainly romantic, it can be appropriate for families IF they have young adults who can appreciate the environment it offers. Do NOT take young adults there who are looking to party. What really sets Bucuti apart is the staff and their attention to detail. EVERYONE we encountered (front desk, housekeeping, bar, restaurant, etc.) was so impressively polite, professional, proactive, and charming. I have never visited anywhere with such a CONSISTENT level of customer service that also feels so genuine. Kudos to Bucuti staff and management - you are AWESOME!
This resort really exceeded our expectations. Location is fantastic - it's right on Eagle Beach with the most beautiful turquoise blue water and white powdery sand. But what really made the experience memorable for my husband and I is the level of service. We have traveled all over the world and would say Bucuti offered the best service we've ever experienced at a hotel. Every single staff member we came across was warm, friendly, helpful, and most endearingly happy all day everyday! Special shout out to Vincent & Juan at Elements Restaurant, Israel on the beach, and all the lovely bartenders at the Sand Bar. Already planning our next trip!
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