What to expect
- Sleep Quality
Last 5 reviews
Nice facilities; far from everything
The facilities are comfortable, the rooms a little bit half-harted. And all the main restaurants are far away from the main centre of El Calafate. At night you need to ask a cab or drive your car because is windy and cold (even in summer). We had a room with a lake view, very beautiful. Breakfast was very complete and tasty. With gluten free options. The staff was unfriendly. Very expensive hotel
Great hotel and location
The hotel is only a short walk away from the Main Street and is well located with great views of the lake. Rooms were well appointed and service first class. The breakfast was outstanding and staff friendly
Definitely a 2 star hotel;nothing about it was the 5 stars we paid for The staff was very unfriendly;specially in the breakfast buffet;the pillows are very lumpy and the mattresses very hard,and they’re still using blankets instead if duvets ;very old fashioned The only good thing about this hotel is the lake view
Xelena Hotel hits the spot
Overall, we enjoyed our stay at Xelena. Our room was sizeable, bright and clean. The bed was comfy and the shower was nice. It was a great place to return to after a long day on the glacier, and we enjoyed the meal at the bar. The pool and jacuzzi were definitely the highlight - the sunset from the jacuzzi was sublime! The bad? Our room was right above the lobby and it at times felt like we were sleeping right in the lobby. We’d recommend specifically requesting a room far away from the lobby for a much more pleasant stay.
I know some say that this is great for Patagonia, but I stayed at other hotels in Patagonia that were much nicer, however, for this area it wasn't bad. Very much the equivalent of a Holiday Inn as others have pointed out but the rooms were clean and the staff was friendly. The included breakfast was good. The hotel was located on the lake and it was a nice 15 minute walk around the lake to town.
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