What to expect
- Sleep Quality
Last 5 reviews
You’ve got to stay here.
A beautiful hotel with dreamy surroundings of lakes and mountains. The breakfast: you just want to stay for hours. We enjoyed the infinity pool with gorgeous views. So many different activities including tango lesson. I wish we had more time to enjoy more of the activities. My husband and I visited beginning of March. So happy we had the opportunity to stay at this hotel. We had a rental car and the fact that it was a drive to town didn’t bother us. We never went to town except one night for dinner.
Beautiful resort with terrific staff
Although my husband and I don't typically stay in larger resorts, Llao Llao was the perfect place to end our trip to Argentina. It is in a staggeringly beautiful location, with the mountains and lakes of Bariloche in view everywhere. The breakfast buffet included in our room rate was among the best we've had anywhere, and the resort's many amenities make it a perfect place to stay, whether you are looking for lots to do or a place for quiet rest and contemplation. The staff were extremely nice and accommodating. We highly recommend a stay there for anyone visiting the Bariloche area.
Full Service Resort in a beautiful location
We chose to stay in a more expensive and fancier resort to end our hiking vacation. It was a good choice as our feet and legs were slightly sore. At first we were concerned about being too far from town without a car but The resort had everything so there was no reason to leave. There were several restaurants on the premises as well as places to eat lunch throughout the day. It was a whole range of activities included in the price of the stay.During the two days we spent there we try tango lessons, painting, archery, yoga, and walking. We were actually wishing we had an extra day to try out more activities and use the kayaks and standup paddleboard’s. The breakfast that was included was fantastic with a beautiful view of the property. The staff was Friendly and helpful and there was even medical services at certain points each day. We spent two days there in luxury before flying back to Buenos Aires.
Nice property, but they are thieves
First, we enjoyed the hotel luxurious atmosphere and facility. Facilities and activities were nice (we really liked kayaking in Moreno lake). The food was great and the service too (especially in the steakhouse and breakfast restaurant). So why the low rating? We kept having the feeling we were being ripped off and being misled during our stay. 1. The restaurant menu contains prices before VAT (first time I see such a thing in Argentina) which is very misleading (it is worth mentioning that as a tourist, we had to pay this VAT, as we have VAT exemption only on "accommodation"). 2. We were short in cash, so we called the hotel in the morning of our arrival, asking if we can change USD to Pesos and what is the rate. We were told the rate is 63.5. When I came to change money, I was told the rate is 59 and that 63.5 is the opposite transaction (from Peso to USD). If this is the case, why I was given a false information on the phone (I was very clear about asking about changing USD to pesos, not the other way around)? 3. In addition to #2, our reservation (via booking.com) was priced in USD and the hotel converted it from USD to Peso to bill us. And guess what? they used 63.5 as USD -> Peso conversion rate and not 59 (so they can charge more...) I tried to get answers from guest services, the lady again started explaining me about buy vs. sell rates without addressing my arguments. I felt like they do not really care understanding my concerns.
Very friendly staff, the location is beautiful, if u love golf is your place to go. We went with 4 children. and next time is better to go with bigger children...my 2 year old was to small to go to the kids club so he was a little bored...or me!!! We left some shoes and they send us an email to let us know, and wanted to send them back!...great service...they also celebrated my daugther on her bday...
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