What to expect
- Sleep Quality
Last 5 reviews
We had such a lovely time, there is enough to do for the whole family. My 7 year old loved the falcon show and it was such a great experience as he was able to interact with the owl and falcon. Thank you to the gentleman who traines the falcon, my son wants to come back only to see you and your birds!!!The staff was lovely across the whole resort. We called up for help a few time in the room and it literally took a few minutes for someone to show up. We were assisted at all times. In particular we would like to thank Mr. Amr so professiional from the begining of our stay until the end. So attentive to details as he went the extra way of taking us around and showing us all the great spots at the resort. My mom who is a lover of photos was able to snap away!!! Thank you AMR for your dedication and patience. We loved it here and will certainly come back
I’v spent one week the food was delicious the staff in restaurant was helpful and attentive thanks for sushmita she is very helpful, Hussien ana lamia from reception also very nice I was having some issues during my stay I want to complain on Joseph from reception I don’t know how they hired him very useless to help or to solve problems at all . Thank you
Overall great & recommended
The hotel is without question one of the best options to stay in the UAE and a welcome contrast to the business of Dubai. The general concept, the design of the rooms, the spa and the activities offered are all superb and ideal for a family vacation. The desert is beautiful, though arguably not as beautiful than the desert in Abu Dhabi. I did not give 5 stars as I find the general restaurants a little too commercial and lacking a bit of atmosphere and while I love the idea of the bicycles, those are in need of an update and the ones we got were not safe at all.
The preserve and facilities are incredible. Very good place for the families to enjoy nature and many activities. I'd like to thank housekeeping associates Naveen and Vishnu for their excellent hospitality. The service was amazing overall. Thank you
Needs a 6th star
Everything about our stay was top notch. From check in to check out (done via the app and luggage taken straight to the car); our 3 night stay was flawless from start to finish. We stayed in an Al Sahari Secluded pool villa, which are exactly the same as the Al Khaimah villas (stayed in on previous stay), but with a bit of extra space around them and better views. Breakfast in al Khaheela (sp?!), in-room dining and Dinner at Farmhouse every night was phenomenal every time. The staff are attentive and can't do too much for you. In this heat, the buggy service is a life saver and you never need to wait more than about 30 seconds for them to arrive. Little touches, like having the bath filled with bubbles and rose petals when we came back from breakfast, to complimentary prosecco turning up with our lunch in the villa really made the difference. A spectacular resort, with incredible staff. As someone who is fairly difficult to please, I can't think of a single thing these guys need to improve upon. Thanks to everyone we met and we can't wait to come back again!
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