What to expect
- Sleep Quality
Last 5 reviews
No false advertising here
A truly remarkable experience. Sometimes when you arrive at a hotel I just doesn't live up to expectations and/or the pictures. Not so with Hermitage Bay. The entire team makes you feel welcomed and pampered from the moment you land at the airport (literally) until you depart. Beach - Amazing Food - Awesome Suites with plunge pools - to die for I'll make one final comment - I believe that part of the experience was the incredible staff. Not just 1 or 2 - it was everyone. Kudos to the entire team - it sets you apart and made for a very memorable experience. We'll be back.
Highest standard hotel
The Food is truly exceptional alongside very good service. The Bar is enjoyable & friendly. local Music good. Setting amazing. Beach very clean and well managed. Good Gym. All round this is first class hotel that can be highly recommended.
Hermitage is everything we could ever dreamed of for our honeymoon. Top-notch views and service - could go on and on about the incredible food as well. You are treated like royalty here and all staff goes above and beyond with anything you may need. Plenty of things to do around like excursions if that is your style, but more than enough peace & quiet to relax. Cannot recommend Hermitage enough!
Setting the Standard on COVID Protocols
I cannot begin to express my thanks to all the Hermitage Bay staff, from top to bottom, for what I feel was an extremely successful trip during these trying times. The attention to detail this resort is known for carried right over into being diligent about every guest and staff member's health in this new day of constant cleaning and disinfecting. The entire property is immaculate. A great deal of thought has gone into laying out a strategic plan for keeping all of the staff and guests safe and healthy. Masks are the norm throughout the resort, with all staff. All of the guests followed suit and wore a mask whenever they moved about the resort and around others. We felt completely safe, yet not overburdened by the experience of wearing a mask. The restaurant, bar, lounge, and pool areas are open-air and expansive for the number of guests the resort will accommodate. If you want to escape away to a place where you can relax away from the day-to-day strains of this pandemic-Hermitage Bay is your respite. Now, the really good stuff. Since Hermitage Bay is setting a very high standard on their COVID protocols, we were able to have one of the greatest travel experiences we have ever had. All of the 5 Star reviews you read are accurate. Even before Lisa greeted us at the airport, I knew we were in good hands. Judith had worked with me back and forth for weeks over email. She made sure that everything was completely set up before we arrived. From a special suite request (suite 25), a 50th birthday dinner, an anniversary dinner, and in-room couples spa treatment, all the way down to extra diet cokes in our fridge. The service was impeccable! The food was delicious. The variety and creativity of the chef were evident in the menu changes daily. (We loved our cooking class with Sugar!) We often had Jilian as our server, and she was wonderful. So sweet, with just a hint of deadpan sarcasm, seemingly reserved just for me, first thing in the morning. This and my daily porridge started each day out with a smile. The beach is quiet and secluded. I never got tired of sitting in a lounger looking out at the yachts anchored in the small protected bay. Devin, Geron, George, Anthony, Stoney and Levique were wonderful and we loved getting to know them all. We never "wanted" for anything whether we were by the ocean or the resort pool or our own plunge pool. We were sad to leave, but like everyone said..."You must leave so you can return."
My friend and I spent 4 days here as a brief escape from the London Winter just prior to the third lockdown, and it was everything we needed for the perfect escape from what has been a very tough year. From start to finish everything about our stay was perfect, including the express airport immigration check out, a saviour given the long queue while everyone’s covid tests were checked. We stayed in a hilltop pool suite, with the most stunning views. It was such a treat waking up to that view every day and I highly recommend paying more for the hilltop room, we definitely felt it was worth it. We didn’t leave the property (other than a brief morning scuba diving) and spent our days switching between the beach and the pool in our villa. The beach is also lovely - maybe not quite as spectacular as some other places in the Caribbean that I’ve been (eg Anguilla and Turks & Caicos), but still really beautiful, clean water and the location of Hermitage is perfect as it’s very secluded so the beach is used almost exclusively by hotel guests even though there are no private beaches. Onto the food. I am usually not a fan of ‘all inclusive’ places but here it was done well - good selection of food and decent enough wines, thankfully no buffet and the menu changed daily. We felt it the whole stay was really good value for money. Now onto the staff, which is what really sets Hermitage Bay apart from other places - I cannot praise the staff highly enough. They were all so welcoming, friendly and professional, and went out of their way to make us feel welcome and accommodate all requests. As our flight was leaving at 10pm, they even arranged a different room for us on the last day when we had to check out of our room, something I’ve never had before. We’ve both stayed at many five star hotels all over the world and I think the staff here were some of the best I’ve come across! We chose Antigua mostly because of the direct flight from London and the relatively long covid testing window compared with other Caribbean countries, but when Covid has passed we will definitely be coming back to Hermitage Bay as it exceeded all expectations! For now we can only look back at the photos while stuck inside during another lockdown. Thank you to Hermitage Bay and all the amazing staff for a brief escape from the misery of 2020 - can’t wait to return!
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