What to expect
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Last 5 reviews
For your good service I will be back Soon
I enjoyed my 2 weeks stay in Maputo.. in a spacious ocean facing room. Great and friendly staffs who were ready to help and provide support, clarification and guidance. To single out Chef Martin who was at my service and encouraged to sample various Cuisine. The variety was excellent. Also to acknowledge Guest Relations Julia who was daily concerned of my feedback on anything I would need done and of course her guidance on knowing Maputo. Thanks for enrolling me onto the royalty program. The gym facility was excellent and it was always refreshing to re-energize in the gym after a busy day. To everyone right from the potters, to the reception and security and everyone, I will always look forward to your reception while in Maputo
Our stay in Polana Hotel
Our chef Martin very friendly,easy to communicate with him because he speaks good english,He prepares my granmothers food correctly as we explained to him & deliver our orders on time,we enjoyed our stay and we coming back soon with my Granmom,
enjoyed stay in
It's most great hotel in Mozambique. The breakfast can choose a lot of menu. Hotel is good hospitality and beautiful view. The gym and pool are very clean. I'm very happiness time. I'll be back again.
I wish to commend Mr. Martin Gituma, the Chief Chief of Polana Serena Hotel for exemplary service rendered to me and my colleague during our stay at the Polana Serena Hotel. The accomodations was outstanding and I look forward to spending holiday with family as soon as time allows. I will be glad to recommend colleagues and friends to consider accomodations at the Hotel Polana whenever they are in Maputo. Martin went his way to make our visit to Maputo memorable with delicious meals. I particularly commend Martin for organizing our pick up from Airport to the Hotel and also pick up from hotel to their airport during our departure from Maputo. Martin also ensured we got the best rooms and negotiated for good rates. Further, Martin organized for a good venue for our meetings and meals refreshments.
Maputo’s Grande Damme’s flags are starting to fly again
My grandparents & parents used to relay stories of prawns & dancing at the infamous Polana & for decades it was on my bucket list. Remnant of Durban’s Oyster Box, the beautiful location & architecture did not disappoint. Despite the excessive Corona marketing rather than hotel leisure activities & offerings & understock room, we had a ball. Reason being, the wonderful Suresh Kumar (F&B Director & stand-in GM) He saw every stumbling block as a challenge & rose to the various occasions magnificently. He acted on the double, made plans were plans were required, saw to the needs of every individual hotel guest & added an 80’s flamboyant flair to this yesteryear hotel. The hotel is hungry for people, parties, frivolity, fabulous cuisine & can do with less rules & regulations such as ‘no swimming after 6pm. In summer this is magic hour & the best time of the day… I say, let’s throw those beautiful doors open, sort out the minor maintenance issues (broken treads & tiles) & let the champagne flow & the pool come alive again The Polana is one of very few hotels worldwide that never closed her doors during the pandemic. Therefore, she did not go stake line many of her contemporaries. Again, thanks to Suresh & his tenacity & experience & the wonderful work of the Serena Group Finally, treat yourself to peri chicken & flan pudding on the terrace. Every bit as good as the best the city has to offer. I look forward to my next visit & hope he will remain at the helm to replace that fifth proverbial star
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