Guest reviews W Abu Dhabi – Yas Island

by Abdullah1518

Amazing stay

I loved my stay at the hotel , from there you are at the middle from all the good tourist places. Plus the service from each one there is outstanding. I would go back again , the sea view the services inside were all amazing..

by Ryo-Ale Kuala Lumpur, Malaysia

Unique experience

We spent a month at the W and each day was a dream. The staff constantly make you feel welcome. The atmosphere is lively and magical. There are many events going on, both at the hotel and on the racetrack and you never feel bored. We brought our dog, as the hotel accepts pets, which is also quite unique in Abu Dhabi. We were impressed by the politeness and efficiency of all the staff and in particular we must mention Nicolas (Director of Rooms) and Tatiana (Director of Revenue Management) who solved any issue swiftly and professionally. The chefs at Garage restaurant are all great; sous-chef Alam makes an excellent granola that we practically got addicted to and Sharifa at the entrance was always very nice and helpful. Thank you all for your joviality and warmth!

by barboras650

W lounge

Just spent a lovely afternoon in the W lounge in the W hotel Abu Dhabi and Rachel and Johana and the team were great. The service was good, they were very professional and the drinks were amazing!!!!!

by Muhammad F Dubai, United Arab Emirates

Refund

I am expecting my refund its more than 19 days I have not receievd my money back, called 2 times spoke to different team members no positive response , reception never answers my call. Please get my money asap. My booking was for 29.04.22 Muhammad.fareed@hotmail.com

by martingtsr Portschach am Worther See, Austria

2nd Home! THE choice for Abu Dhabi!

The W is my second home in the meantime. The hotel itself is great and sometimes there is some action on the racetrack you can enjoy for free. I really want to thank the wonderful people there! Aznive and her colleagues from customer care, Kunal an his teammates from reception, Dewi, Maria and the team from the Garage restaurant and not to forget Shiva and his polite colleagues from room service. All these guys make the long business trips really a pleasure! Thank you all guys and my appreciation to the management! You have a great team that makes the W one of the best hotels I‘ve ever been!