What to expect
- Sleep Quality
Last 5 reviews
Perfect for a relaxing time
Having stayed at the hotel loads of times this short stay definitely felt like coming home. The check in went smoothly after the warmest welcome at the airport. We love “our” room 435 and were pleasantly surprised by the views of the mosque. They are still there even though the construction of the souq in front. Everyone is just so friendly, attentive and wonderful. It was fabulous to see so many familiar faces again (after a “long” absence of 5 months). Great to see that Mr. Usman is now getting a chance of starting a new career as doorman. We will miss him in housekeeping but this new job is certainly an opportunity he deserves. He’s friendly, warm and ever so attentive. So a pleasure to be greeted by his fabulous smile at the door of SL Abu Dhabi. Although our stay this time was (too) short we had a good time. Loved catching up with everyone: Deirdre, Zen, Pooch, Cecile, Karlina, Jane, Wei, Gazelle, Queenie, Joseph, Thushaj, mr. Younus mr. Shyam mr. Hadi, mr. Bakr and of course mr. Issa. And meeting Tracey one of the new staff. Looking forward to our next stay in about 5 weeks from now.
We have just finished our wonderful relaxing holiday at the Shangri-La. This is our second stay at the hotel we were last here in October 2019 and had such a relaxing time we thought we would come back for some winter sun. Rooms This time we opted to go for the Club Horizon room where you have complimentary evening snacks and drinks (happy hour only 5:30-7:30pm). We were very impressed with this, the room is smaller than the premiere room but we felt the benefit of having our own cocktail lounge was outweighed. Service On arrival we met with Lyndon the Chief Concierge who’s knowledge of what to do in and around the hotel was excellent. He made us feel so welcome and at home and is a real credit to the Hotel! Jane who is the Head of the Horizon Lounge is extremely efficient and friendly and gives the lounge its warmth and homily feel. Her staff Gazel in particular take a special interest and remember what you ordered the previous evening. The Chef’s in the lounge were excellent and I guess as directed by Jane made a special effort for my wife as she is a vegetarian making her something special to eat every evening. Restaurants The choice at the Shangri-La is almost overwhelming, you will not need to go anywhere else. Our favourite is the Hoi An Vietnamese restaurant, living in London we have a choice of Vietnamese restaurants but this place is hands down the best we have ever had! Again the service here by Sheska who remembered us from our previous visit was incredible she actually recalled what we had to eat when we last here!! We were introduced to Ta Van by the Head Chef Nikos and Ta Van made my wife a special meal. Truly a memorable experience. The Buffet and Main Restaurant is the Sofra is headed up by Nikos. Quite honestly if anyone says that they can’t find anything delicious to eat here they must be Mad. I’m a fussy eater and Nikos the head Chef made things specifically for my taste. Really the whole experience at this Hotel is made by the Staff they simply cannot do enough for you a real 5 star service.
We stayed in this hotel for one night only just before NYE but we wish we d stayed longer! Beautiful hotel with super friendly staff especially Loubna was super kind! Beautiful rooms and nice atmosphere with good food at buffet! Thanks
Pure luxury in an excellent setting
Having stayed at their Singapore hotel some years ago, I knew what to expect. A fantastic hotel which offers all that you could wish for. Superb food and drink. Excellent, fully staffed pools and beach. Everything kept pristinely clean. The staff are so polite and cannot do enough. The setting - opposite the mosque is very picturesque. A faultless holiday.
Love this hotel. It’s got one of the best pools where you can relax and see the sunset along the canals with the view of the grand mosque on the background. We stayed in a suite and it’s got everything you need; the large balcony, the living room, kitchen, big dining table, super comfy bed, walk-in closet, large marble bathroom:)
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