What to expect
- Sleep Quality
Last 5 reviews
Amazing hotel. Incredible staff
Stayed in the Shangri La for 5 days in January. It was my second stay at this hotel and it continues to be one of my favourite hotels in the world. Solo trip this time and from the moment I arrived i was treated like royalty. Staff were so friendly and helpful and their attention to detail is just amazing. With fabulous choice of food, great pool and Spa, i couldnt recommend this hotel enough for anyone visiting Abu Dhabi and i look forward to my return visit.
A combination of various service linked from the hotel
You check in to the hotel, lovely rooms and great breakfast. The staff outstanding and go out of the way to make you feel special at all the points. You have a in land water way to go from the hotel to the mall or to the service apartment or to other restaurant which is part of the entire qaryat al beri. We tried the chinese restaurant and it was mind blowing. They also provided us with a late checkout since our flight was late. The pool was under maintainence but an alternate was available. The view from the room was of the grand mosque and the back water. The hotel also had a small beach created along the back water for guest to take a feel of the sun basking. The breakfast has variety and you could never get bored.
stayed here for 1 week in November 2019- ABSOLUTELY FANTASTIC. The location was lovely the rooms were great however what really made this experience was the absolutely fantastic service by the wonderful people who worked there. A few names in particular stood out: Loubna, Cherry, Mohsin, Durga, Karlina, Gazel, Cindy and Gabriella were the loveliest restaurant staff ive ever met. They all went out of their way to make our stay special, provided excellent customer service but above all were just wonderful people. Thank you so much. They are all a credit to the shangrila establishment and I would definitely revisit this hotel because they made our stay so absolutely fantastic. All the best Ferdi Zoet and Avni Vyas.
Amazing hotel and fantastic service!
We’ve just finished a weeks holiday at this hotel with a 1 year old. The pool staff reserved an area for us everyday so we could sit together as a 4. They offered to inflate our water float for our baby. The pool bar staff (especially Ruwan) always checked in with us if we require any drinks, made some fab drinks recommendations and gave us complimentary watermelon, cold water and snacks. They even let us try the fresh coconut drink. The lobby staff regularly checked in with us how our stay was going, they offered us a complimentary upgrade to a suite which was fantastic! The concierge was so knowledgable, recommending places to visit, restaurants, things to do with a baby! The suite room was amazing!! Such a large space, exactly what we needed with a 1 year old. The in dining experience was very helpful, regularly delivering us warm milk for our toddler no matter what the time free of charge. The Sofra restaurant staff were exceptional! Kept my daughter busy and entertained, they had so much food available suitable for my toddler and whatever food we requested they delivered. Super helpful when travelling with a little one. The horizon club lounge was excellent, separate family area where my toddler could run and make mess without disturbing the other guests! Again such attentive staff, nothing was too much trouble for them and they always had my sparking wine ready for me at happy hour! 😍 The hotel was clean and spacious, fab view of the mosque, shame about the current construction around it. Location was great, nothing was too far away! We had an amazing time here and would definitely recommend anyone travelling with a little one to come visit!
Great service and food!
I came to the buffet dinner with my family. I’ve been to it a couple of times before and have always loved it so whenever we want to have buffet we always choose Shangri La. This time was no doubt my favorite time as there was an amazing selection of food to choose from, moreover, the service was amazing especially our waiter Yasin who was very attentive and was amazing throughout the whole meal and afterwards. Would definitely be coming back here!
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