Guest reviews Radisson Blu Hotel, Yas Island

by NJass92

Friendly staff!

The staff was so friendly and accommodating that we did a staycation two times in the month. The view from our rooms were just gorgeous. Enjoyed a hot cup of coffee every morning on the balcony. Just wish if they had actual mugs instead of take a way cups in the room. The pool is not big but it's cosy and has an adult area which made it prefect for us. The cabanas were clean and maintained well and disinfected after every guest. Totally felt safe during these uncertain times. I'd suggest the management mark the last 2 cabanas by the adult pool for adults only. Having families with children constantly trying to get in the adult pool was very annoying even though the lifeguards continuously would remind the guests. Also, you have to bring down your towels from your room which was a bit annoying. Maybe the hotel could give out towels to guests as they check in at the pool. With all that, I'd go back for sure!

by Bibi Aysha K

An excellent, economical staycation

Had a wonderful time for a quick, short staycation. This is a long overdue review. Thanks to Ayesha at reception who was very professional. Got a great deal on the Entertainer. Ayesha upgraded our room to a sea facing room with splendid views. Cover restrictions were very well implemented. Congratulations Ayesha on your upcoming wedding.

by Kerrieodee Abu Dhabi, United Arab Emirates

Friend’s birthday

We stayed here for my friend’s birthday and we dealt with a lovely receptionist named Kola. On check in he noticed we were there for a celebration and once we got back from our time at the swimming pool, he had arranged a complimentary dessert in our room for my friend with birthday wishes! It was so thoughtful! He was also such a gentleman the following morning during check out; arranging a taxi for us and helping with our bags. Kola you are amazing and thank you :) Amazing stay all round, the pool is lovely, friendly staff and we dined in Filini which was perfect!

by mariarunaway Abu Dhabi, United Arab Emirates

RM 530 - Beautiful clean room

Would like to start by mentioning that room reservations called me and informed that my reservation were moved to yas Rotana. Was a bit shocked but agreed as he mentioned that price will be the same as what I booked for. Got a bit upset as he explained that i need to bring my own towel from home to use the facilities of the pool At yas rotana. I informed him that some other hotels in abu dhabi are sending beach or pool towels in the room from Housekeeping. I booked a room not a day pass that i should carry my own towel. Anyhow, he called again and informed that i got rebooked at radisson blu. I called radisson to check if there was any problem with my booking since i was booked out at yas rotana, and i was connected to the same person i spoke with. He was rude and dont have any customer service approach. His exact words that hit me were, 'WHAT DO YOU WANT NOW? I wanted to cancel my booking but changed my mind since it will be a long process to do Cancellation as it was Made through an online segment. The check in process was very smooth. We were upgraded by Bashar to the gulf view. It was such a nice approach since its our first time at the hotel. He informed that we can Order towels from the room to use the pool. We came to have a drink at belgian cafe and hostess was very friendly. I sent an email to the hotel that it was my accompany's last day in abu dhabi, and they prepared a nice chocolate cake with strawberry on the top mentioning bon voyage. The balcony in the room is such an add on as it was very nice to drink wine and just enjoy the view on that area. Breakfast was not crowded, and each area were manned by chefs and servers to assist guests in getting the food. We sat outside to enjoy the warm weather in the morning. Theres a cat outside the restaurant area but didnt bother us.

by zhamiliaa2020 Abu Dhabi, United Arab Emirates

True hospitality Reflect !!!!

It was a great lunch experience i had in Radisson BLU, Yas And i will not take single moment to admire all associates specially Megh who was very helpful and fulfill all bridges of service and take care throughout our meal and makes my clients WOW !!! Cheers guy amazing service.