What to expect
- Sleep Quality
Last 5 reviews
Lovely Hotel - poor customer service
Stayed here for 3 nights, overall an amazing hotel. Amazing big room, amazing bathroom and amazing balcony view. Breakfast was spot on different varieties each day, as vegetarians there was a wide choice and we were never left hungry. There is a free bus to travel around to the mall, Ferrari world so your not paying for taxi's. Only downside was we didn't feel welcome when we arrived, we arrived at the hotel at 8am and our room was ready which was amazing. But the man on the desk had no interaction we had to find things out ourself, quite moody not sure what his name was. During the day we called 0 for room service and keot being told we will call you back nothing, we had to keep calling to chase. On our final morning we called room service to pick our suitcases up, waited for 30mins nothing, we was then getting late for our flight so had to take our suitcases down ourself. The same man was at the desk again no apologies nothing, acted quite blank. After repeating ourselfs a few times, he then realised what we said and asked one of the men working did you recieve a call to pick the suitcases up and he said no. So technically whats the point of calling room service for service, clearly they are not doing there job.
Had a nice stay
Its a very nice place and we had a nice stay. The only minus is the flghts fly directly above the hotel, which is quite noisy. Special thanks to Sajid the lifeguard for being so service minded and helpful.
The food for dinner are very good, delicious and well prepared. Their staff (Michelle, Silk & Ericka) are very polite and courteous and always smiling. I am always looking for dinner when during my stay here. Thumbs up to all of you guyz.. 👍👍👍👍👍👍👍👏👏👏👏👏👌👌👌👌....
As I stayed at the hotel on a business trip, I did not get chance to use most of the facilities but anything I did experience was very good in my opinion and would have no problem to recommend to others. Staff were very friendly throughout the hotel and very attentive.
We stayed for one day whilst in transit on 28th Feb. We arrived early way before check inn time. the staff quickly organised our room this was great as we were exhausted. the Breakfast is delicious with a wide range of options. They have a gym spa, sauna, jacuzzzi,steam room which made the stay so relaxing and amazing. They have a shuttle complimentary to the yas beach and the mall. Staff is responsive i think this is by far the best Radisson Blu i have stayed in
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