Guest reviews Emirates Palace, Abu Dhabi

by CarolAstonUK Stevenage, United Kingdom

Very very special!

Such a beautiful opulent place with wonderful staff. Was truly surprised by the gorgeous beach location. The palace is stunning and huge and being a fan of boutique hotels feared it would feel impersonal - how wrong I was! We felt warmth from every member of staff we encountered and everyone went out of their way to make us feel welcome and special. The whole facility was spotlessly clean and beautifully presented. It’s hard to imagine how Mandarin Oriental can improve it but I am sure they will find a way and we want to return to experience it. Staff we encountered that surpassed expectations were Phyu Phyu in Mezzaluna the Italian restaurant, Rauf the chauffeur and a very special lady concierge Valmira who went way above and beyond expectations, was extremely friendly and helpful and became a great friend by the end of our stay. A couple of suggestions for improvement- have better signage for each restaurant as this being a huge hotel there’s lots of walking around and the sign that just says restaurants is not overly helpful! Also lighting controls were fine when you could see but when the lights were off it was hard to determine how to switch on the lights especially during the night. A truly special place!

by NikosTheGreat Singapore, Singapore

One of the best attractions in UAE!

Emirates Palace is spectacular, you can get lost in the peaceful gardens, relax by the private beach, admire the mind-blowing architecture, and try the world famous golden cappuccino-for sure you will be delighted after your visit there! Make sure you don't miss it if you visit Abu Dhabi.

by fayestravels London, United Kingdom

7star hotel

We booked the khaleej suite for a week , we were amazed it had everything we needed lovely suite . I was Sad we didn’t get a chance to see the spa as busy schedule, but the gym was used a few times. My only negative was the hotel wasn’t busy but with what is going on atm it’s understandable was lacking atmosphere, even hakkasan was empty . Also our hotel room was very far away a good 10 min walk from breakfast luckily we young and fit but for a older guest it could be a issue . Breakfast was amazing can’t wait to see m.o transform it even more

by B7043YFpeterm Whitby, Canada

High Tea for my grand daughter and me

I emailed ahead to request a gluten free high tea for my 5 year old grand daughter and myself. I was told that could be arranged. I made a reservation and we enjoyed a lovely tea party in a very elegant setting! This is the second time we have enjoyed tea together at the Emirates Palace. She talks about it frequently and told her parents she wants to go to the Emirates Palace for her birthday! Excellent experience and worth every penny. It was the only splurge on this trip but we will do it every visit just to see her face light up at the thought and then the total enjoyment!

by kim0000087 Seoul, South Korea

Best Hotel

It was fantastic and perfect. If possible, I wanted to stay without going outside the hotel. The staff were friendly and had a great time at the clean beach and running water. However, there was an unpleasant experience about racism.