Facilities
All Inclusive
Meals/drinks 2008: Full buffet breakfast, lunch, snacks, buffet or a la carte dinner and 24hr room service. unlimited house wine, local and imported spirits, beer, soft drinks and cocktails. 2009: All meals, 24-hour room service and drinks.
Entertainment 2008: Daily activities programme. Regular evening entertainment. A weekly beach party and theme nights. 2009: Regular evening entertainment.
Watersports 2008: Non-motorised watersports: kayaks, paddleboards, snorkelling and one introductory scuba diving lesson in the pool per person per stay. 2009: Nonmotorised watersports.
Activities 2008: Guided bicycle tours to Tulum Mayan archaeological ruins (entrance charge not included). 2009: Daily activities and sports programme.
Activities for children 2009: ‘Explorer’s Club’ (3-12 years) daily from 9am-6pm.
Other 2008: All porterage, taxes, service charges (excludes overseas departure tax).
Building
Building and grounds A traditional Mexican 'hacienda' style property with landscaped gardens and low-rise buildings.
Restaurants
| Name | Description | Cuisine | Dress code |
|---|---|---|---|
| Portofino | Exploring the flavours of the Mediterranean and Italian cuisine. | Italian, Mediterranean | Smart attire - Long trousers required for men. |
| El Patio | Offering lights snacks to a full meal during the day ans specialising in a'la carte Mexican in the evening. | Mexican | Smart casual |
| Gohan's Sushi Bar | Modern Japanese setting for à la carte dining, dinner only. Non- smoking. | Japanese | Smart aatire - Long trousers required for men. |
| Himitsu | A'la carte specialising in Asian cuisine. | Chinese - Thai | Smart attire - long trousers required for men. |
| World Cafe | Continental and Mexican cuisine with a variety of international specialty items and classics with a special kids corner in the buffet section. | Continental and Mexican | Casual |
| Seaside Grill | Located directly on the beach, offering lights snacks to a full meal during the day and an a'la carte steak house in the evening. | International | Casual |
| Bordeaux | An adults only a'la carte restaurant | French | Smart attire - long trousers required for men. |
Restaurant opening hours
Portofino 1830-2230
El Patio 1100-1700, 1830-2230
Gohan's Sushi Bar 1830-2230
Himitsu 1800-2230
World Cafe Continental breakfas 0630-0700, Buffet breakfast 0700-1100, 1230-1500, 1830-2230
Seaside Grill 0800-1030, 1200-1500, 1830-2230
Bordeaux 1800-2230
Entertainment
Bars 7
Swimming Pools
Pool description There are two swimming pools. One is for adults only.
Pool/beach towels Yes
Sun Shades Yes
Sun loungers Yes
Pool showers Yes
Beaches
Distance to beach Beachfront location
Beach description Two-mile-long white-sand beach
Sun beds Yes
Beach bar Yes
Spa and beauty
Spa name Massage Services
Description The following treatrments are available:
Treatments
| Treatment | Description | Prices from |
|---|---|---|
| Massage | Swedish, Sports, Thai, Reflexology, Aromatherapy. | varies |
| Facials | European, Deep Pore Cleansing, Men's. | varies |
| Body treatment | Body Polish, Seaweed Bodymask, special Leg Treatment, | varies |
Children's Facilities
High chairs Yes
Baby sitting Yes. Local charge. Needs to be reserved 1 day in advance.
Children's play area Yes. Unsupervised
Children's club Yes, 3 to 12 years, Free, 0900-1800
Teenage club Yes
Other details The Explorers Kids Club: Created especially for youngsters3-12, all Explorer's Clubs are fully and professionally supervised and filled with adventures kids will really enjoy and treasure. Entering the Mayan Temple entrance leads to a whole world of adventure. Inside the 'tribal village' there are daily activities based around nature, science, exploration and creative arts. Once a week, the Explorer's Club offers a camping adventure on the beach as well! They'll make new friends from around the world, while parents reconnect with each other. And there are no worries, because the entire Explorer's Club staff is certified in both CPR and First Aid and parents get a pager should they be needed for any reason. The Explorer's Club provides: A playground area, splash fountain, treasure hunts, sand caslte contests, climbing wall, indoor game room, giant tv, story telling and music, video games, kitchenette, mini stage, big screen movies under the stars..
