Updated: 17/05/2010 - 12:00
Please see the BA website for the latest strike information.
Unite, the trade union for British Airways (BA) cabin crew, is intending to take strike action between 18 May and 9 June.
BA have now announced the schedule for ALL flights operating to and from London Heathrow between 18 and 23 May.
If the strike does go ahead, BA will still operate most of their scheduled flights.
Flights to and from London City and London Gatwick
BA plan to operate all flights to and from London City and London Gatwick.
Flights to and from London Heathrow
At Heathrow BA intend to operate more than 60 per cent of longhaul flights and more than 50 per cent of shorthaul flights in the first strike period and BA will add to this schedule where they can.
The Kuoni Operations team are continuously monitoring the situation closely and will contact any customers whose flights are affected to assist with rebooking.
BA will announce their schedules for 24-29 May longhaul flights on19th May and shorthaul flights on the 20th May.
For customers due to travel on BA imminently and would like further information, please call Kuoni Operations on 01306 741 533 in order that we may assist.
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Updated: 24/03/2010 - 10:00
BA has announced their new flight schedules for the strike dates 27-30 March.
The following flights will operate normally:
- All flights to and from London City
- All flights to and from London Gatwick
- All flights operated by their subsidiary, franchise, alliance and codeshare partners
However at Heathrow, BA plan to operate up to 55 percent of all short haul flights and 70 percent of long haul flights.
Kuoni policy on BA strike
If your flight is affected we will be making every effort to ensure your holiday will still go ahead by offering an alternative flight, routing or carrier.
Any changes to a booking which involve additional costs for accommodation, upgrades or changes of carrier not covered by BA will be passed on. Anyone who has already left the UK and is affected by a cancellation of their return flight will be contacted imminently and rebooked on the first available flight.
If a domestic flight is not operating and there are no alternatives to connect with the international sectors, Kuoni will refund the cost of the domestic flights so that you can make other arrangements.
If a flight is still operating it may be on an aircraft chartered by BA with crew from other airlines. Some long-haul flights will operate with a simplified on-board service. Special dietary meals may not be served on these strike dates so please make alternative arrangements if this is important. More information regarding on-board service during this period is available at ba.com.
Kuoni Air Operations have established which flight cancellations will be affecting our customers and are working to hold alternative flights.
The Operations team are pro-actively contacting anyone affected to assist with re-bookings.
For clients due to travel with British Airways up to 31st March who would like further information, please call Kuoni Air Operations on 01306 741533.
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Updated: 19/03/2010 - 17:00
Anyone due to fly between 20-22 March who has been affected by a flight cancellation has now been contacted.
If you are travelling between 27-30 March, BA should be announcing their revised schedules on Monday and if you are affected our Air Operations department will be in contact as soon as possible.
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Updated: 16/03/2010 - 12:00
BA has now announced their flight cancellations for 20-22 March and any customers affected will be contacted by Air Operations today.
For customers travelling on the later strike dates (27-30 March), the earliest Kuoni is expected to be notified of any cancellations by BA will be 22 March.
Kuoni policy on BA strike
Many flights are still operating, but for customers affected by cancelled flights, Kuoni will be making every effort to ensure their holiday will still go ahead by rebooking a suitable alternative carrier.
Any changes to a booking which involve additional costs for accommodation, upgrades or changes of carrier will be passed on to customers. Anyone who has already left the UK and is affected by a cancellation of their return flight will be contacted shortly and be rebooked on the first available alternative flight.
If a domestic flight is not operating and there are no alternatives to connect with the international sectors, Kuoni will refund the cost of the domestic flights so that customers can make other arrangements.
If a short haul flight is still operating it may be on an aircraft chartered by BA with crew from other airlines. Some long haul flights from Heathrow will operate with a simplified on-board service. With the exception of vegetarian meals, any special dietary meals will not be served on these dates. More information regarding on-board service is available at ba.com.
For clients due to travel with British Airways in the coming weeks who would like further information, please call Kuoni Air Operations on 01306 741533.
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Updated: 12/03/2010 - 17:30
BA has now announced their strike dates but they have not confirmed which flights have been cancelled.
Strike Dates
- 20, 21 and 22 March 2010
- 27, 28, 29 and 30 March 2010
BA are finalising their schedule and Kuoni expect to be informed of any cancelled flights by Monday. At the moment Kuoni are aware of the following:
Between London Gatwick and outside Europe
These longhaul flights will operate normally.
Between London Gatwick and the rest of the UK and Europe
Some flights will operate normally and others will be cancelled.
Between London Heathrow and outside Europe
Some flights will operate normally, some will operate with a different style of onboard service and others will be cancelled.
Between London Heathrow and the rest of the UK and Europe
Some flights will operate using BA approved chartered aircraft with a different style of onboard service and others will be cancelled.
London City flights, codeshare and Alliance flights are unaffected.
Kuoni policy
Kuoni will assist customers wanting to amend their booking prior to BA announcing their flight cancellations but any charges relating to this would be passed on to the customer.
If a customer wishes to cancel their booking prior to their flight being announced as cancelled then normal Kuoni Booking Conditions will apply.
Once Kuoni establish that a flight is cancelled we will be pro-actively calling customers to work with their requirements.
For clients due to travel with British Airways in the coming weeks and would like further information, please call Kuoni Air Operations on 01306 741533.
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